Responsible for all accounting, Payroll, Human Resources, IT, Customer Service, billing, reseller management, shipping, facilities management, and daily operations for an organization providing discounted broadband services to low income families, non-profits, schools, and libraries. Also, responsible for inventory control and mobile device management.Negotiated a Management Service Agreement for IT Services and implemented a plan for a seamless transition in service providers.Automated the order processing and renewal process that increased productivity and allowed realignment of resources. Developed operating procedures to ensure consistent entry of data that would allow timely reconciliation of bank, enterprise software and general ledger.Established an accounting system for this newly established entity.Implemented inventory controls including periodic inventory reconciliations.

Responsible for all Accounting, IT, Human Resources and Payroll functions for a multiprogram progresssive developmental disability organization. Also, responsible for coordination of all audit related activities, presentations to all internal and external stakeholders, implemented a redesigned benefit pacakge that resulted in significant savings, oversight of all construction and capital projects, management of organizational investments, 5500 testing and filings, development of an EEO and Affirmative Action Plan, management of 75 Representative Payee accounts and implementation of a new electronic billing solution.Implemented a debt restructuring process that created needed cash flow while reducing costs. Restructured residential staffing schedules that reduced bi-weekly payroll by $30,000 per pay period.Implemented new billing strategies that increased revenue by $18,000 per month. Restructured the organization benefit offerings that resulted in annual savings of approximately $400,000.Implemented a new billing system that increased revenue and assisted in complying with various regulations.Negotiated with vendors and contractors to increase service levels and reduce costs. Implemented a Voluntary Compliance Program for our Defined Benefits Programs.

Responsible for preparation and oversight of $100M operating and $30M capital budget, capital project coordination with internal and external sakeholders, annual financial audit coordination, grant development, reporting and management, coordinate the annual submission of the National Transit Department Report, oversight of all accounting and payroll operations, review and implement new operational and financial controls, and update software and hardware solutions as necessary. Established budgetary controls by implementing an automated capital requisition process that required various approvals throughout the purchasing and payment process.Developed a system to track progress on capital projects and trained Project Managers on its use.

Brought on board as a key change agent to lead the financial organization of this federally qualified, JCAHO accredited health center through a period of explosive growth. Scope of responsibilities is diverse and includes strategic management of finance, purchasing, payroll, grant reporting, and client account functions as well as maintaining communications with internal management, vendors, grantors, and board members.Achieved the strategic objective of implementing a major staff restructuring initiative to enhance efficiency levels across all core functions as the center realized a 100 percent increase in revenues, a 23 percent increase in patient visits, and a 205 percent increase in self-pay collections.Devised and instituted protocols, procedures, best practices, and internal controls to optimize the efficiency of recordkeeping and accounting functions for the center's newly formed billing program that subsequently expanded to provide services for two outside nonprofit organizations. Currently providing back-office support as the company rolls out an integrated health information exchange system.Spearheaded the launch of a new practice management system, with efforts focused on implementing financial controls, defining new collection procedures, and optimizing the efficiency of the technology-based collection process that increased revenue and cash flow.Identified accounting inefficiencies and implemented procedures that improved the accuracy and timely submission of various grant, Uniform Data System (UDS), Medicare, and Prospective Payment reports. Implemented a fixed-asset module and an accounts receivable module to facilitate the accounting and reporting functions.

Joined the executive team of this nonprofit behavioral health center during a period of growth and development and met the challenge to provide strategic change management and decisive leadership to restructure the financial organization. Held decision-making autonomy across finance, purchasing, payroll, management information systems (MIS), grant development and reporting, and client account functions. Managed relationships with internal management, vendors, grantors, and board members. Provided the financial and operating leadership needed to effectively oversee all accounting, reporting, financing, and financial analysis functions within the complex structure of a multi-company organization.Re-engineered and upgraded the organization's MIS functions to support a new practice management system.Increased the number of personal computers deployed from 40 to 200 and installed a Citrix Farm to accelerate information processing, optimize workload distribution, and reduce bottlenecking.Established a Help Desk and implemented comprehensive training programs to ensure the efficient utilization of new telephony systems and software applications.Optimized benchmarking/reporting efficiency to improve grant-award outcomes and accelerated information access/retrieval by establishing data-driven decision-making models.Held operations management accountability for the organization's 18 owned and leased facilities, with responsibilities centered on providing operational oversight of capital planning and financing, vendor relationship management, renovations and major expansion projects, and facility purchases/dispositions to respond to evolving business needs.

Vic President of Finance and Administration . . . continuedInstituted a team approach for managing the grant development and reporting processes, with leadership efforts focused on defining roles for individual team members, establishing mission-critical timeframes, and setting up a comprehensive review process to better capitalize on grant opportunities.Reduced corporate cost exposure for a technology/communications system upgrade by assembling a team that successfully developed and executed an operative, fiscally responsible strategic plan.Defined team-centered protocols and best practices that resulted in measurable and significant increases in third-party billing revenue.Established an organization-wide records-retention program that encompassed all documentation and dramatically improved information accessing.Established and ensured compliance with strict asset-management policies, procedures, and controls.

Directed finance and administrative functions for this nonprofit organization offering a full range of support services to individuals with intellectual and developmental disabilities. Provided consultative guidance to the executive director and board of directors to foster sound financial planning and strategic decision-making. Range of accountabilities included financial reporting, cash management and bank relations, payroll and human resource management, annual budget development, contract negotiation and administration, staff development, and MIS administration.Negotiated a 20 percent increase in Department of Mental Retardation (DMR) base contract revenues, negotiated three new annual contracts that increased revenues by an additional 20 percent, negotiated a 300 percent increase in the representative payee program, and facilitated resource procurement made possible by the resultant cash-flow increase.Engaged in strategic negotiations with benefit plan administrators to implement a Section 125 plan and a 403(b) plan.Leveraged financial reporting expertise to streamline the agency's closing process and prepared formal executive presentations for delivery to the board of directors on a monthly basis.Increased staff efficiency in evaluating contractual activity by pioneering and implementing the plan to automate and streamline operational reporting. Customized the PC reporting function by developing comprehensive tracking spreadsheets that improved benchmarking against grants.Integrated audit procedures with technology-based security protocols to control user access and safeguard sensitive financial and operational information.Developed and marketed an individualized wraparound-services concept that met the special needs of consumers and their families.