• Maintains complete and accurate assigned Member Services records. Confirms names, titles, contact information, etc. prior to distribution or posting. Contributes to improved organization and process best practices for tracking and maintaining data.• Maintains Member Services SharePoint sites and documents. Posts content on the Committee Support Staff Resources page and other Member Services SharePoint pages.• Tracks and manages committee activity to ensure an accurate and complete record of all committee activity on the public website and in the NAIC Proceedings.• Tracks minutes production and Member Services projects.• Provides administrative support including handling email, phone calls, and scheduling meetings.• Assists with projects such as coordinating with the copy center to print and ship materials, maintaining member and regulator contacts in the Insurance Department Directory (IDD), posting materials for monthly member calls or national meetings, and scheduling Webex meetings.• Assists with special requests as assigned by the Assistant Director of Member Services and Engagement, or the Senior Division Coordinator, and collaborates with other NAIC team members as needed.

Executed comprehensive market research to identify key trends and opportunities represented in data in the pelvicsector, leading to the development of strategic recommendations that contributed to an increase in market share.Collaborated with cross-functional teams to implement targeted marketing campaigns for new pelvic health services,resulting in an increase in brand awareness and an expansion into previously untapped demographics.Identified and analyzed emerging markets in the pelvic health industry, resulting in an increase in potential customerbase.