•Ensure optimal use of the facility throughout all hours of operation by optimizing staffing ratios,patient density and use of clinical space.•Conducts scheduled meetings/huddles with staff to ensure consistent transfer of information, smooth patient flow, and team driven coordination of care and services.•Manage & supervise daily responsibilities & coverage for the Division.•Manage a Chief & Medical Director's academic practice such as Outlook Calendar, Patient Care, academic travels, Personal Fiscal, Reimbursements, Analyzing Data for different types of reports•Lead the on-boarding process of new employees & works with management and human resources to ensure proper training is provided• Work alongside Divisional Leadership on Pediatric Orthopedic Fellowship Program & Advanced Spinal Deformity Fellowship•Recommends and implements operational improvements by implementing policies and procedures related to patient scheduling and operational issues in the office practice and exam area in collaboration with the medical and administrative staff of the practice.• Manage the Divisions company credit card Transactions oversee ordering and stocking of all clinical and office supplies (including PPE) within the office practice suite. Monitor supply use and maintain and adjust par levels as needed.•Monitor clinic manager dashboard including, but not limited to: Front Desk, Scheduling, Referrals, In Basket management• Join Division Meetings and work alongside Marketing, Finance, Radiology & Referral Leadership Teams•Supports and mentors staff consistent with the department's strategic plan, in order to maintain an efficient patient-centered environment ensuring an exceptional patient experience through kindness, inclusion, integrity, accountability, and excellence.•Promotes staff professionalism and performance with coaching, training and feedback. Mentors others in individual and team accountability, modeling behavior and demonstrating best practices/techniques.

• Lead a team of 6 Practice Coordinators in daily responsibilities & Coverage• Administrate and Manage a Chief/Medical Director medical practice such as Outlook Calendar, Patient Care, Personal Fiscal, Reimbursements, Running Data for Different types of Reports• Lead the on-boarding of all new administrative team members & works with management to ensure proper training is provided• Manage & work alongside Divisional Leadership on Pediatric Fellowship Program• Recommends and Implements operational improvements • Manage the Divisions company credit card Transactions & Office Supply• Submits requests for equipment and inventory purchases to the Director of Finance• Acts as on-site Management in the absence of Senior Leadership• Assist with ADP Payroll• Manage On Call Schedule for the Division• Administrate and Execute CME Events for the Division• Join Division Meetings and work alongside Marketing, Finance, Radiology & Referral Leadership Teams.

• Provides guidance and direction to team, serves as the go to person for site• Manage doctor’s practice such as outlook calendar, patient care, personal fiscal data• Ensures all responsibilities and duties of team are completed in the most efficient and effective manner, on a daily basis• Continually acts as a problem-solver to improve operations• Recommends and implements operational improvements • Submit IT, Telecommunication and other facility requests as needed• Submits requests for equipment and inventory purchases to the Director of Finance

• Oversee front desk operations under guidance of Division Administrator • Assure all patients are welcomed to the practice and prepared for their visit with the provider• Capture follow-up appointments for established patients• Provide regular reports and analysis about key performance indicators related to front desk functions • Oversee supply inventory and ordering for the practice • Assure that the practice collects time-of-service payments in accordance with department goals and policies • Maintain optimal throughput of orthopedic patients to radiology department by communicating regularly with radiology team• Assists physicians, nurses, and medical assistant to maintain excellent patient care• Maintain a safe, clean, and welcoming environment for patients and guests

• Schedules appointments and procedures for patients • Assists physicians/nurses/medical assistants/lab assistants with multiple tasks• Assists with the intake of clinical patients• Maintains quality service by establishing and enforcing organization standards• Respects patients by recognizing their rights; maintaining confidentiality• Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data

Protect the security of medical records to ensure that confidentiality is maintained.Retrieve patient medical records for physicians, or other medical personnel.Keep records of materials filed or removed, using logbooks or computers.Add new material to file records or create new records as necessaryPerform general office duties such as typing, operating office machines, and sorting mail.Track materials removed from files to ensure that borrowed files are returned.Gather materials to be filed from departments or employees.

•Follow ethical codes that protect the confidentiality of information.•Identify and resolve conflicts related to the meanings of words and behaviors.•Translate messages simultaneously or consecutively into specified languages, orally, maintaining message content, context, and style as much as possible.•Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers.•Answer telephones, direct calls, and take messages.•Maintain and update filing, inventory, mailing manually.•Communicate with patients, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, databases, or presentation software.

Recieve payment by cash, check, credit cards, vouchers, or automatic debits.'Issue receipts, refunds, credits, or change due to customers.Assist customers by providing information and resolving their complaints.Request and record customer orders, and compute bills using cash registers, multicounbting machines, or pencil and paper.