Experienced in maintaining, installing, and troubleshooting comprehensive security systems within correctional environments. Skilled in handling PLCs, cameras, intercoms, and network infrastructures. Proficient in managing new installations and construction projects, ensuring seamless integration of security measures. Specialized in Power over Ethernet (PoE) cameras, adept at aiming, installing, upgrading, and integrating them into existing networks to enhance surveillance capabilities.• Installed, maintained, and troubleshooted security controls including PLCs, cameras, intercoms, and network infrastructures in high level securities facilities like prisons, and detention centers across California. • led operational functionality of security doors through proactive maintenance and troubleshooting.• Spearheaded new installations and managed projects during new construction phases to integrate security systems seamlessly.• Proficient in Power over Ethernet (PoE) cameras; performed aiming, installation, and upgrades to enhance surveillance capabilities.• Integrated security components into existing networks, ensuring compatibility and optimal performance.• Experience in assisting and completing projects across California to upgrade and install intercom systems and security electronics for 11 different facilities.

Experienced U-Verse Technician at AT&T, proficient in installing, repairing, and maintaining U-verse services for residential and commercial customers. Skilled in testing and troubleshooting FCC-certified and licensed installations. Specialized in handling new TV services, advanced DSL signals for modems, and traditional and VoIP telephone systems. Educated customers on AT&T services and capabilities, while ensuring safe use of equipment including pole climbing and extension ladders. Hands-on experience with Ethernet, coaxial, electrical, fiber optic wiring, and various hand tools.• Installed, repaired, and maintained U-verse services for residential and commercial customers as part of AT&T's team.• Conducted testing and troubleshooting of installations to ensure FCC compliance and customer satisfaction.• Certified in wireless technologies, proficient in handling new TV services and advanced DSL signals for modems.• Educated customers on AT&T services, promoting enhanced possibilities and options available.

Dedicated Comcast Technician with extensive experience in installation, maintenance, re-wiring, testing, and servicing across Fresno Headend (TCC) and Central Valley Comcast sites. Integral part of upgrade projects for Hub sites, ensuring compliance with Comcast standards for safety and efficiency. Skilled in handling DC electrical, fiber optic, coaxial, and Ethernet wiring, along with proficient installation of 19" Data racks, electrical systems, and server equipment.• Installed, maintained, and re-wired Comcast services across Fresno Headend (TCC) and Central Valley sites.• Led upgrade projects for Hub sites, adhering to Comcast standards for safety and operational efficiency.• Proficient in DC electrical systems, fiber optic, coaxial, and Ethernet wiring and testing.• Installed 19" Data racks, electrical components, and server equipment to support daily operational needs.• Committed to ensuring all tasks are performed in compliance with safety regulations and Comcast standards.

Experienced telecommunications professional with a proven track record as a lead technician overseeing projects from inception to successful completion. Managed teams of 3-4 technicians on projects lasting 2-6 months, consistently delivering high-quality installations of 100-300 communication wires including Cat6, coaxial, and fiber optics. Skilled in terminating and testing wires to industry standards and proficient in troubleshooting Multimode and Single mode fibers using OTDR devices. Provided exceptional technical support, resolving inquiries promptly via phone, email, and web to maintain high service levels and achieve customer satisfaction goals.• Led a 3–4-person crew as lead Telecommunications Technician, successfully managing projects lasting 2-6 months and ensuring timely completion to customer satisfaction.• Installed and tested 100-300 new or add-on communication wires, predominantly Cat6, coaxial, and fiber, meeting industry standards.• Proficient in analyzing and troubleshooting Multimode and Single mode fibers using OTDR devices.• Provided high-level technical support via phone, email, and web, consistently meeting departmental service goals and resolving inquiries promptly.

Experienced telecommunications technician proficient in installing, repairing, and troubleshooting Wi-Fi equipment and PBX systems, including NEC, Cisco, and Siemens. Managed frequent upgrades and cut overs, averaging 100-800 lines per event, ensuring seamless transitions and 100% customer satisfaction. Conducted daily service calls for MACs (Moves, Adds, and Changes), resolving issues promptly to maintain operational efficiency and client satisfaction.• Installed, repaired, and troubleshooted Wi-Fi equipment and PBX systems from manufacturers such as NEC, Cisco, and Siemens.• Managed bi-monthly upgrades averaging 100-800 phone lines, ensuring seamless transitions and achieving 100% customer satisfaction.• Conducted daily service calls for MACs (Moves, Adds, and Changes), resolving issues promptly to maintain system functionality and client satisfaction.

Led the low voltage division as the team's lead technician, specializing in telecommunications and electrical work. Trained and proficient in fusion splicing, completed over 1000 indoor and outdoor multimode and single mode fibers for the UC Merced project. Expanded skills into entry-level electrician responsibilities, including pulling circuit wires, terminating panels, and installing electrical fixtures to support comprehensive project needs.• Led a new low voltage division as the team's lead technician, overseeing telecommunications projects and successfully completing over 1000 indoor and outdoor multimode and single mode fiber splices for the UC Merced project.• Expanded expertise into entry-level electrician duties, proficiently pulling circuit wires, terminating panels, and installing electrical components to ensure project success and client satisfaction.

Dynamic professional with a strong foundation in the telecommunications industry, initially trained and mentored by Bass Telecom. Started as a Helper and quickly progressed to apprentice Level 1, gaining proficiency in using hand and power tools for wire pulling and termination of Cat3 and Cat5 cables. Developed a versatile skill set encompassing painting, drywall installation, minor plumbing, electrical work, camera installation, and basic framework. Skilled in blueprint interpretation and adept at collaborating within team environments to achieve project goals. Experienced in data management through spreadsheet updates, demonstrating a dedicated work ethic and commitment to delivering high-quality results.• Skilled in blueprint interpretation, contributing to accurate project execution and alignment with specifications.• Collaborated effectively within team environments to achieve project goals and ensure seamless project delivery.• Managed data through spreadsheet updates, ensuring accurate documentation and supporting project timelines with meticulous attention to detail.• Demonstrated a strong work ethic and commitment to delivering high-quality results in every task undertaken.