Bringing data to better engage with our customers on their automation journeys!

Galvanize’s data science immersive program is a 3-month, 700+ hour program designed to turn technically-savvy professionals into data scientists. Topics covered include Probability&Statistics, Linear Regression, UN/Supervised Learning, Web-Scraping and NLP, and Spark + AWS. Students learn industry-ready skills through hands-on experience in case studies and capstone projects.Capstone Project: Engaging Brain Trainers - Churn Factors: A Capstone in Partnership with Lumos Labs --------------For my capstone I partnered with Lumos Labs to predict the ‘engagedness’ of their brain-training application users. Using gameplay data for 100k users, I was able to capture significant factors predicting whether their users would disengage. For a company of more than 10 million consumers, there are obvious and impactful applications for the insights provided in these modeling outcomes. If you have questions, please reach out to me ☞ wsroberts@gmail.com

* Worked as Tech Lead, Project/Team Lead, and Architect across client engagements* Advised on application and infrastructure design for development and deployment of Business Rules Management System Application to Openshift Enterprise Dedicated production instance* Worked with application owners to build customer developer expertise on BRMS product * Lead client audit of existing production-deployed application and microservices architecture* Advised on application, testing, and build pipeline redesign to enable greater developer productivity, manager visibility, and long term scalability* Lead team of consultants to create standardizations for QA/Production support Dynatrace practices which enabled performance gains of up to 4.5x improved web service response times* Developed BPMS6 workflows to process credit evaluations for microloan solution* Built test application and suite using Project Grizzly/HTTP for automated REST webservice testing* Worked with stakeholders to create and refine technical requirements for flow processing and evaluation* Lead installation of BPMS6 products in Production/DR systems* Lead technical architecture and requirements definition with application owner* Utilized BDD workflow with client to help business stakeholder technical application requirements* Delivered Cucumber/BDD test suite for future development of BRMS rules by product owner + engineering

* Utilized Behavior Driven Development workflow with client to define user stories requiring business rules solution* Wrote rules set in BRMS6 to clean, standardize, and enrich data pipeline BRMS implementation designed specifically to be maintained by business users, so all rules authored in guided-rules editor in Business Central* Developed JUnit tests for business rules behind cucumber scenarios written for each user story* Provided mentoring to development team on best practices for BRMS rules development* Creation of performance testing suite utilizing Websphere MQ and JBoss Fuse camel integration to provide soak, load and performance testing metrics* Optimized production application for client, improving processing rates of inbound messages to Fuse application from Websphere MQ* Introduced volume testing client to resolve production errors* Assumed architect role for designing Domain Model and Entity relations to allow smooth rules application design and authoring* Introduced BDD-Cucumber framework, advocating of extensive testing to drive future development efforts* Tuned Apache Camel routes and provided performance enhancements based on performance testing suite* Handled domain changes and JPA configuration using Hibernate ORM to allow for new business requirements* Handled production issues and change requests around an application utilizing Camel and Hibernate integration with BRMS6* Provided guidance for off shore teams to enable them on the Red Hat BRMS stack

* Implement data processing pipelines to analyze multi-terabyte data sets* Utilize range of big data architectures, including Hadoop, Hive, MapReduce, and Hbase* Analyze and discover key customer insights on Hadoop utilizing Scala, Scalding, and Cascading* Work closely with customers to integrate a variety of data sets from traditional RDBMS systems into Hadoop platform* Deploy highly available Hbase cluster with Chef to provide clients real-time access to their big data* Manage relationship between Harris Teeter and Tresata, and serve as single point of contact* Coordinate effectively with team members in Development, Client Deployment, and Business Operations* Communicate results and progress internally to company leaders and externally to customers through meetings and presentations* Train incoming team members in relevant programming languages, Tresata's internal big data analytic platform, and current client operations* Conducted two-day 'Hadooped by Tresata' training session for select customer employees, introducing the open-source Hadoop environment and Tresata's existing technology stack * Put into effect Agile/Scrum framework for the Client Deployment team to streamline daily business activities

* Conducted A/B subject line testing through Marketo to more than 8000 potential customers* Optimized marketing campaigns based on A/B subject line success results * Implemented launch of Demandforce's first lead nurturing campaign using Marketo* Edited HTML with Komodo to implement lead nurturing emails in Marketo* Utilized reporting through Salesforce to establish metrics of success for managers and executives* Institutionalized best lead import process with PeopleImport to ensure high quality of data* Actively managed sales database and lead integrity with DemandTools* Trained team members on data governance of leads' information utilizing PeopleImport and DemandTools

* Managed potential lead and active customer information through Salesforce* Optimized search algorithms in PeopleImport to ensure high integrity of lead information * Created and manipulated Macros in Excel through VBA to automate daily tasks* Assigned and reassigned sales leads for all sales verticals using DemandTools* Influenced direct mailing campaign to over 40,000 potential clients using Marketo software

* Successfully marketed to over 400 potential clients through a direct mailingcampaign to new client base.* Consulted and directed website redesign; assisted with creation and review of content,graphics and overall user-interface for market appeal.* Developed and created social media content; set-up, established and maintained realtor’sFacebook and Twitter accounts.