William Roberts Email & Phone Number

California, United States

Santa Clara, California, Us

Bringing data to better engage with our customers on their automation journeys!

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Galvanize’s data science immersive program is a 3-month, 700+ hour program designed to turn technically-savvy professionals into data scientists. Topics covered include Probability&Statistics, Linear Regression, UN/Supervised Learning, Web-Scraping and NLP, and Spark + AWS. Students learn industry-ready skills through hands-on experience in case studies and capstone projects.Capstone Project: Engaging Brain Trainers - Churn Factors: A Capstone in Partnership with Lumos Labs --------------For my capstone I partnered with Lumos Labs to predict the ‘engagedness’ of their brain-training application users. Using gameplay data for 100k users, I was able to capture significant factors predicting whether their users would disengage. For a company of more than 10 million consumers, there are obvious and impactful applications for the insights provided in these modeling outcomes. If you have questions, please reach out to me ☞ wsroberts@gmail.com

Raleigh, Nc, Us

* Worked as Tech Lead, Project/Team Lead, and Architect across client engagements* Advised on application and infrastructure design for development and deployment of Business Rules Management System Application to Openshift Enterprise Dedicated production instance* Worked with application owners to build customer developer expertise on BRMS product * Lead client audit of existing production-deployed application and microservices architecture* Advised on application, testing, and build pipeline redesign to enable greater developer productivity, manager visibility, and long term scalability* Lead team of consultants to create standardizations for QA/Production support Dynatrace practices which enabled performance gains of up to 4.5x improved web service response times* Developed BPMS6 workflows to process credit evaluations for microloan solution* Built test application and suite using Project Grizzly/HTTP for automated REST webservice testing* Worked with stakeholders to create and refine technical requirements for flow processing and evaluation* Lead installation of BPMS6 products in Production/DR systems* Lead technical architecture and requirements definition with application owner* Utilized BDD workflow with client to help business stakeholder technical application requirements* Delivered Cucumber/BDD test suite for future development of BRMS rules by product owner + engineering

Raleigh, Nc, Us

* Utilized Behavior Driven Development workflow with client to define user stories requiring business rules solution* Wrote rules set in BRMS6 to clean, standardize, and enrich data pipeline BRMS implementation designed specifically to be maintained by business users, so all rules authored in guided-rules editor in Business Central* Developed JUnit tests for business rules behind cucumber scenarios written for each user story* Provided mentoring to development team on best practices for BRMS rules development* Creation of performance testing suite utilizing Websphere MQ and JBoss Fuse camel integration to provide soak, load and performance testing metrics* Optimized production application for client, improving processing rates of inbound messages to Fuse application from Websphere MQ* Introduced volume testing client to resolve production errors* Assumed architect role for designing Domain Model and Entity relations to allow smooth rules application design and authoring* Introduced BDD-Cucumber framework, advocating of extensive testing to drive future development efforts* Tuned Apache Camel routes and provided performance enhancements based on performance testing suite* Handled domain changes and JPA configuration using Hibernate ORM to allow for new business requirements* Handled production issues and change requests around an application utilizing Camel and Hibernate integration with BRMS6* Provided guidance for off shore teams to enable them on the Red Hat BRMS stack

Charlotte, Nc, Us

* Implement data processing pipelines to analyze multi-terabyte data sets* Utilize range of big data architectures, including Hadoop, Hive, MapReduce, and Hbase* Analyze and discover key customer insights on Hadoop utilizing Scala, Scalding, and Cascading* Work closely with customers to integrate a variety of data sets from traditional RDBMS systems into Hadoop platform* Deploy highly available Hbase cluster with Chef to provide clients real-time access to their big data* Manage relationship between Harris Teeter and Tresata, and serve as single point of contact* Coordinate effectively with team members in Development, Client Deployment, and Business Operations* Communicate results and progress internally to company leaders and externally to customers through meetings and presentations* Train incoming team members in relevant programming languages, Tresata's internal big data analytic platform, and current client operations* Conducted two-day 'Hadooped by Tresata' training session for select customer employees, introducing the open-source Hadoop environment and Tresata's existing technology stack * Put into effect Agile/Scrum framework for the Client Deployment team to streamline daily business activities

San Francisco, California, Us

* Conducted A/B subject line testing through Marketo to more than 8000 potential customers* Optimized marketing campaigns based on A/B subject line success results * Implemented launch of Demandforce's first lead nurturing campaign using Marketo* Edited HTML with Komodo to implement lead nurturing emails in Marketo* Utilized reporting through Salesforce to establish metrics of success for managers and executives* Institutionalized best lead import process with PeopleImport to ensure high quality of data* Actively managed sales database and lead integrity with DemandTools* Trained team members on data governance of leads' information utilizing PeopleImport and DemandTools

San Francisco, California, Us

* Managed potential lead and active customer information through Salesforce* Optimized search algorithms in PeopleImport to ensure high integrity of lead information * Created and manipulated Macros in Excel through VBA to automate daily tasks* Assigned and reassigned sales leads for all sales verticals using DemandTools* Influenced direct mailing campaign to over 40,000 potential clients using Marketo software

Saratoga, Ca, Us

* Successfully marketed to over 400 potential clients through a direct mailingcampaign to new client base.* Consulted and directed website redesign; assisted with creation and review of content,graphics and overall user-interface for market appeal.* Developed and created social media content; set-up, established and maintained realtor’sFacebook and Twitter accounts.

Bachelor Of Arts (B.A.), Political Science And Government

Education record