Store Manager
CurrentOperations – Successfully managed various store locations in the GTA. Exceeded sales budget for 18 of 25 years. Contributed to growth of each location. Recognised as a top producer in individual sales among Managers in the chain.Change/Project Management – Steered Stores through renovations/relocation in the last 20 years, seamlessly co-ordinating renovations and relocations, ensuring timely completion and high-quality results.Customer Service – Maintained a customer-centric focus as an effective communicator, patient and empathetic listener and problem solver. Competent with conflict resolution, problem solving and decision making.Strategic Problem Solver - Proven ability to identify and analyse problems, take effective action cognizant of the result of the decision, and have a contingency plan to change course if needed. Creatively transferred knowledge from experience.Team Building – Recognised as an effective recruiter and mentor. Recruits hired and trained, have graduated to assume responsible positions in the Company. Managed teams that have performed with excellence.Administration – Effectively administered operational policies. Ensured performance management monitoring key performance indicators. Trained and coached new managers. As a Senior Manager, I have stepped up in the absence of a Regional Manager to support day to day operation of the Region.
