William Sanchez Email & Phone Number

Ortigas

I handled IT client support and services in North America, primarily doing email, networking, VPN, Active directory, service desk ticket logging, and resolution support.

Clark, Pampanga

I managed HubSpot and Notion Data Integration and other Database functions. I create data models and structures across the various department in the company using Notion and present it to the clients.

Quezon City, National Capital Region, Philippines

I handled advance technical support and technical escalations for Comcast U.S. North Eastern Division for T.V. And interconnectivity.

Taguig, National Capital Region, Philippines

Google Operation Center took over my contract from Cognizant and worked directly for them under Measurement and Analytics. Handled Google Marketing Platform and the Google 360 accounts as a Program Analyst for Google 360 Web Analytics.

Taguig, National Capital Region, Philippines

Worked under the Google 360 Marketing Platform. I supported measurement and data analytics for web and website performances.

Taguig, National Capital Region, Philippines

We create and integrates businesses that needs automation.My team launches food businesses and streamline its processes and procedures.As a business development head, I conduct research and develops prototypes of PCB for iOT projects.

Muntinlupa City, National Capital Region, Philippines

I handled Dell CTS call center teams and workforce operations.I'm coordinating and managing operational procedures and metrics valuation, working together with the client.I oversee technical updates for Dell Direct and the Support KB for support.dell.comAs an Assistant Operation Manager, I handled billable times and making sure that the QOS is within the agreed service level.

Pasay, National Capital Region, Philippines

I supported and helped agents in their escalated calls for troubleshooting SBC Yahoo DSL connections.As an S.M.E., I conduct up training and skills upgrading.I handle 2Wire routers and other wireless support to Bell Communication and SBC Yahoo now known as AT&T.