Senior Assets Protectection Investigations Technician
Dallas/Fort Worth Area
• Analyzed large volumes of data from various sources, identified patterns and anomalies, and presented findings to management.• Collaborated with cross-functional teams, including Asset Protection, Store Operations, Legal, and Human Resources, to coordinate investigations and develop preventive measures.• Maintained accurate documentation of investigations, reports, and evidence, ensuring compliance with company policies and legal requirements.• Assisted in developing and delivering training programs to educate store teams on loss prevention best practices and incident response.• Recommended process improvements to streamline investigative workflows and enhance efficiency.• Stayed updated with industry best practices, laws, and regulations related to loss prevention and investigations.• Conducted comprehensive investigations into incidents, complaints, and potential threats to the company's assets, employees, and guests.• Gathered evidence, reviewed CCTV footage, and documented findings to determine root causes and identify responsible parties.• Managed and prioritized multiple investigations simultaneously, ensuring timely completion and accurate case file maintenance.• Collected, preserved, and secured physical and digital evidence, adhering to chain of custody procedures and maintaining accurate records.• Prepared detailed investigative reports summarizing findings, analysis, and recommendations, ensuring compliance with departmental guidelines.• Ensured investigations were conducted in compliance with applicable laws, regulations, and company policies.• Collaborated with legal counsel to gather evidence, prepare for legal proceedings, and testify in court when required.