I am a thoughtful, determined leader who has a strong affinity for building relationships with clients and their respective stakeholders. Much of my professional work experience has been in the field of higher education, but I possess the resiliency to thrive in any type of industry where client relationships are developed and maintained. In my work of higher education, our clients are the students, with the stakeholders being their families, teachers, school counselors, and coaches. I have been serving as the Assistant Director of Recruitment at the University of Wisconsin - River Falls since January 2023. This is a sales-oriented position, with the priority being to provide individualized support to students/families as they connect to various academic and social opportunities on our campus. This includes providing support through the admissions and enrollment process on our campus. This relationship often begins in what we call the "inquiry" stage, which is where they first express interest in what we have to offer. My role from there is to cultivate a relationship of learning more about what they need from their college experience and providing connections to where those opportunities exist on our campus.Not only do I implement this on an individual level through an assigned recruitment territory across Southern MN and Western WI, but I also have the privilege to provide leadership to a team of four other first-year admissions counselors as they work in their assigned territories across MN, WI, and IL. As a leader, I inspire my team to do their best work by collaborating on systems and processes that meet everyone's needs, yet they allow for their individual personalities to shine through as they connect with students/families. I seek to establish harmony across a team as we work towards the best possible outcome, but I am also adept in anticipating and developing solutions to problems when they arise. Staff input is something I strongly value in our work as it can change quickly, and this is important in keeping a baseline of understanding and communication when changes arise.A few of my notable accomplishments as Assistant Director include designing a new and comprehensive training model for employee onboarding, facilitating strategy planning sessions to anticipate enrollment impacts from a new tuition promise program in MN, coordinating FAFSA completion events in various high schools across MN and WI, and implementing a new model for our recruitment team meetings to promote greater staff input in the meeting agenda.