Security Operation, Vulnerability and Risk Management

Information Security Analyst - Identity and Access Management & Security Operations

● Spearheaded a WAN edge networking project for CradlePoint deployment and administration using knowledge of wireless 4G and 5G to provide mobile data connectivity to 200+ users ● Originated mobile data delivery solutions by leveraging problem-solving skills to expedite mobile vaccination efforts● Advanced technical knowledge of 200+ project staff by conceptualizing and presenting training to enhance productivity, efficiency, and professional development ● Drove bug discovery and documentation for a Microsoft MVP tablet application using technical expertise to analyze and understand trends for effective remediation● Performed SharePoint development for the WI Vaccination Project, leveraging Power Automate integrations to automate workflows, achieving all defined metrics within the set deadlines● Conceptualized and deployed a dashboard environment leveraging project statistics to provide leadership dynamic project insights driving program level sharing of best practices● Lead data archival and preservation efforts for project demobilization

Carry The Load is a non-profit organization that provides an active way to connect Americans to the sacrifices made daily by our military, veterans, first responders and their families.What started in 2011 as a mission to restore the true meaning of Memorial Day has now grown to honoring our nation's heroes 365 days a year.

• Aug. 2013 - Jan. 2018 Corporal – IT: Built and maintained a Cisco-based enterprise network by using different routing protocols to provide connectivity among 150+ users, devices, and applicationsManaged staffing and logistics operations utilizing budgeting skills to accomplish competing priorities within the allocated resourcesImproved employee engagement by initiating and deploying a SharePoint intranet site to streamline communication and accelerate collaborationMaintained proper documentation of processes and procedures to preserve organizational knowledge and improve consistency in service deliveryResolved escalated operational concerns promptly, collaborating with 10 team members to provide strategic and tactical solutions consistent with the organization's goals• March 2008 – May 2013 Clinical Services Coordinator: Developed 60+ in-house training programs for staff of 70+ providers of various certification levels to advance technical skills and boost employee experienceDrafted detailed reports using excellent written communication to capture and convey the progress of training initiatives to the leadership team for further action and decision makingEnhanced process improvement by creating medical protocols and WI plans for ambulance services and allied agencies to augment service standards to customersCreated and deployed an android protocol application for employee use• March 2002 - October 2021 Paramedic: Evaluated patients’ conditions through analytical insight and provided treatment and stabilizing care, utilizing medical knowledge, before transporting patients to the hospital for further care Updated medical knowledge by completing 40+ advanced cardiac life support courses to enhance efficiency in delivering care to patients Managed and coordinated incident responses through meticulous organizational skills, providing medical support under high-pressure situations in a fast-paced environment