William Shaffer Email & Phone Number

Crossville, TN

Santa Fe Springs, CA

• Complete manufacturing responsibility for 3 sites: manufacturing, distribution, EH&S
• 23% improvement in customer satisfaction in a high growth period.
• Reduced scrap by 15%, improved labor productivity by 16% via lean, 6 sigma process.
• Implemented cost reduction strategy with construction and startup of 3rd manufacturing facility.
• Developed data based manufacturing and long range planning program which improved product sourcing strategies and equipment acquisition.

Santa Fe Springs, CA

• – 2006Complete Supply Chain responsibility for the corporation: Manufacturing, distribution, customer service, materials and purchasing.
• Implemented multiple initiatives to streamline/improve business and manufacturing processes; consistently surpassing goals.
• Improved on time performance to the customer from 65% to 97%.

Manufacturing consulting and small business brokerage firm facilitating the acquisition, purchase and valuation of mid-range privately held businesses.

• Manage North American distribution centers located in MA, TN, CA, and Toronto (1.3 million square feet) for $1 billion worldwide consumer office products division.
• Built operations leadership team that improved on time shipment to customers from 92% in 1997 to 98% while supporting double-digit volume growth.
• Reduced distribution operating costs as a percent of sales by 15%.

• Total site management responsibilities for a 300 person, $50 million business that was sole sourced at the Crossville site. Direct dotted line responsibilities for Human Resources and Accounting.
• Planned and directed a comprehensive operations turnaround that improved direct costs by 20% and reduced plant operating expense by $5 million.
• Built a strong, talented team of managers that led to streamlined operations, improved safety performance, and improved customer service.
• Streamlined new product tooling and manufacturing process from 1 year to six months.
• Received Corporation’s Leadership Excellence Award for process improvement in 1995 and new product introduction in 1996.

• Total site management responsibilities for fledgling start up operation consisting of a warehouse in El Paso and a manufacturing operation in Juarez.
• Implemented a product transition process with the use of project planning tools that improved quality to a 99.8% acceptance level and customer service to 96%.
• Improved productivity by 45% and reduced the recordable injury rate by 90% by implementing a “back-to-basics” manufacturing strategy.

• A wholly owned contract-manufacturing subsidiary of 3M Corporation providing alternative low cost manufacturing support to 3M divisions that manufactured critical care medical devices and consumer products such as.
• Improved accuracy of customer inventory – achieved 1% absolute variance on $10M inventory, reduced operating costs to enhance the value for customer divisions.
• Successfully transitioned the production of surgical staplers into the operation and achieving regulatory certification.

Variety of increasingly responsible engineering and manufacturing positions to include:;, Operations Manager, and Engineering Manager for Baxter Corporation: Convertors Division