William Simpson Email and Phone Number
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Strategic program manager and event leader with over a decade of experience driving growth in business development, operations, and community engagement. My expertise lies in building high-impact programs, leading cross-functional global teams, and optimizing processes to deliver tangible results.Most recently at Upwork, I developed and lead both paid and free community event initiatives that empowered users to grow their independent businesses, while simultaneously fostering community engagement and collaboration across the platform. My passion lies in creating value by designing and executing programs that enhance user experience and drive organizational success.
Upwork
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- upwork.com
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- 69122
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Event ManagerUpwork Jan 2022 - PresentLed a global team to develop and launch a series of community engagement programs, enhancing user satisfaction and platform success.Spearheaded the design and implementation of high-impact educational events, fostering collaboration across diverse teams and user groups.Managed cross-functional teams to deliver scalable programs, ensuring alignment with organizational goals and driving growth in user engagement.Developed and refined workflows to improve operational efficiency and team communication, enhancing overall project execution.Cultivated a strong community through both free and paid events, positioning Upwork as a premier platform for independent business growth.Won 2023 Cvent Excellence Award for my digital event success figures.
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Upwork Ambassador To Los AngelesUpwork Oct 2019 - Jan 2022Los Angeles, California, United StatesServed as a key liaison between the platform and its user community, driving product awareness and fostering trust. Organized and hosted virtual events, building connections between freelancers and the Upwork platform. Provided valuable user insights to internal teams, contributing to ongoing product development and improvements.Won Amabassador of the Quarter and of the Year awards for performance
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Freelance Graphic DesignerWilldo Graphics Feb 2016 - Oct 2024Long Beach, CaliforniaAs a freelance graphic designer and marketing consultant, I partnered with clients to develop cohesive branding, copy, and marketing strategies that aligned with their business goals. By leveraging my background in business development and strategic planning, I helped businesses enhance their web presence, streamline operations, and grow their client reach.Key contributions included:Brand Development: Designed logos, websites, and marketing collateral to create consistent, impactful branding that reflected clients' visions and values.Marketing Strategy & Execution: Developed and executed marketing plans, including digital campaigns, social media content, and email marketing, tailored to drive engagement and increase sales.Simplified Solutions: Specialized in automating workflows and creating user-friendly tools to empower clients to seamlessly manage their web presence after project completion.Client-Centered Design: Worked closely with clients to bring their ideas to life visually, creating a professional and memorable presence for their businesses.Empowering Success: Guided clients through the process of defining and realizing their goals, fostering “aha!” moments that turned their visions into tangible results.This role allowed me to combine my technical expertise with my passion for helping others succeed, blending creativity, business acumen, and problem-solving to make meaningful contributions to my clients' success stories.Skills: Graphic Design | Branding | Marketing Strategy | Web Development | Workflow Automation | Business Development | Client Relationship Management -
Operations/Marketing ManagerIdentillect Technologies Inc. Feb 2011 - Jul 2018Identillect is a cyber security SaaS company providing email encryption solutions for industries with strict data compliance standards such as healthcare, legal, and financial sectors, as well as organizations adhering to GDPR.As part of the founding team, I helped shape Identillect’s growth, translating C-level vision into actionable plans for teams in development, sales, and support. I established measurable goals, deliverables, and deadlines, ensuring alignment with company objectives.Key contributions included:Leadership & Collaboration: Directed in-house and remote teams, ensuring task prioritization matched strategic goals. Onboarded and trained new hires, creating workflows to scale with company growth.Program & Project Management: Developed internal and client-facing training, including webinars and interactive sessions, to optimize cybersecurity workflows and compliance. Managed cross-functional projects, balancing stakeholder needs and technical feasibility.Process Optimization: Designed and implemented policies and tools like Salesforce, Zendesk, and Recurly, boosting productivity and achieving a 95% client retention rate.Cybersecurity Expertise: Conducted webinars and training on compliance and data security, tailored for highly regulated industries like healthcare and finance.During my tenure, I was proud to help bring Identillect to publicly traded status on both U.S. and Canadian exchanges, ensuring operational excellence during this transition. -
Orders/Techsupport ManagerYms Oct 2007 - 2015Database Analysis, Database Management, Support Team Management for backend operations, Logistics, Vendor Relations, Reseller Management -
Database ManagementRobert Half International Jun 2005 - Oct 2007Database Integrity Control, Administrative Duties, Incoming/Outgoing Calls,
William Simpson Skills
William Simpson Education Details
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Business Admin/Marketing
Frequently Asked Questions about William Simpson
What company does William Simpson work for?
William Simpson works for Upwork
What is William Simpson's role at the current company?
William Simpson's current role is Upwork Academy Events Lead.
What is William Simpson's email address?
William Simpson's email address is wi****@****ies.com
What is William Simpson's direct phone number?
William Simpson's direct phone number is +194955*****
What schools did William Simpson attend?
William Simpson attended Columbia Southern University.
What skills is William Simpson known for?
William Simpson has skills like Management, Project Management, Customer Service, Team Management, Account Management, Sales, Marketing, Technical Support, Database Admin, Microsoft Office, Enterprise Software, Email Marketing.
Who are William Simpson's colleagues?
William Simpson's colleagues are Faria Ahmed, Joses Tura, Shovon A., Mousumi Khatun, Brittany Posey, Marwa Riyadh, Zarnab Hussain.
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William Simpson
J.D. Candidate, Class Of 2025; Editor-In-Chief For The Student Journal Of Information Privacy Law; Cipp/UsPortland, Maine Metropolitan Area -
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William Simpson
Software Engineer | M.S. In Robotics | Interests In Computer Vision And Robotic PerceptionGolden, Co
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