Provide the following services to the U.S. Customs and Border Patrol (CBP).Technical Lead on US CBP Delegation to the World Customs Organization (WCO)* Continue to develop & refine the US CBP strategy for aligning with the WCO Data Model by: * Preparing a comprehensive inventory of CBP’s current trade data exchange landscape consisting of data and information requirements from automated systems & documents to cover all requirements for the international trade procedures related to import, export and transit. * Providing an assessment of all stakeholders involved in CBP’s current trade data exchange landscape * Gaining an in-depth knowledge of world trade agreements, US trade legislation, and US CBP regulations that are the driving factors and legal underpinnings of US CBP processes, procedures, and ACE applications. * Forming the strategy & providing recommendations for US CBP’s future trade data exchange landscape with considerations of the latest technology, security, & global standards.* Promote ACE as the US Single Window system on a global basis to other Customs Authorities, International Organizations, and the International Trade Community* Promote US CBP WCO Data Model alignment strategy to the International Trade Community through speaking engagements and other outreach activities* Represent US CBP at the quarterly WCO Data Model Project Team (DMPT) meetings and the bi-annual WCO Information Management Sub-committee (IMSC) meetings in Brussels, Belgium* Work with other Customs Authorities to further enhance the WCO Data Model to be more inclusive of the data needs of US CBP and other Customs Authorities* Continue to explore opportunities to evolve ACE and US CBP processes to drive our competitiveness in the world economy through improved Trade compliance and facilitation.Other roles enjoyed during time with US CBP: Technical Architect, Subject Matter Expert, Agile Scrum Master, & Trade Testing & Operations Test Supervisor

Provided the following services to the U.S. Customs and Border Patrol as an independent consultant.Systems Engineer* Worked with the US Government to utilize technology to support the flow of Electronic Data Interchange (EDI) to best support the US Entry Process* Developed system design documents; use cases, business requirements, and business rules documents based on client needs to guide product development* Conducted formal internal reviews and inspections of developed documents* Coordinated development efforts between teams* Acted as subject matter expert to guide development and test teams* Developed and managed the execution of detailed test scenarios to simulate several aspects of the US Entry Process for the Software Integration Testing, Systems Integration Testing, and System Acceptance Testing* Developed process flow diagrams to document critical technical and functional processes* Developed training guides for US CBP end-users* Trained US CBP end-users on the operation of the ACE application.

Kronos is a leading provider of technology and service solutions for workforce management.Application Consultant* Planned and executed the timely completion of the technical stage of Kronos labor analytics application implementations* Worked with clients to understand their business needs and gather the necessary functional and technical elements to optimize the Kronos labor analytics application* Guided clients through the technical requirements of the implementation; server requirements, data file specifications, etc.* Established non-invasive interfaces through scripting to accommodate each client’s customized Electronic Data Interchange (EDI) needs for payroll, time & attendance, and billing systems* Developed and configured customized scripting to automate the Electronic Data Interchange (EDI) data load process* Developed process flow diagrams to document technical and functional processes* Installed and configured Oracle & SQL Server databases on database servers* Installed and configured the Kronos labor analytics application on web servers* Built database account(s) with control table and productivity table data elements* Configured scripting to automate the generation and distribution of reports to end users* Reconciled source system reports with payroll, time & attendance, and billing files loaded into the Kronos labor analytics application* Established automated backup process for SQL Server and Oracle databases* Trained end-users on the operation of the Kronos labor analytics application.