William Smith Email and Phone Number
William Smith work email
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William Smith personal email
Business and management experience spanning over 15 years. Extensive experience analyzing and leveraging data and technology platforms to drive business decisions. Proficient in Microsoft Office Suite, including Excel, SQL, VBA, Tableau, Power BI, AB Initio, Hadoop, Salesforce.
Allstate Benefits
View- Website:
- allstatebenefits.com
- Employees:
- 777
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Product Owner - SalesforceAllstate BenefitsJacksonville, Fl, Us
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Digital Program Manager - Billing And PaymentsAllstate Benefits Jun 2024 - PresentJacksonville, Florida, Us
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Digital Product Owner - SalesforceAllstate Benefits Apr 2021 - Oct 2024Jacksonville, Florida, Us
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Associate Manager – Data AnalyticsAllstate Benefits Nov 2019 - Apr 2021Jacksonville, Florida, Us• Provides business knowledge and support for resolving technology issues across one or more areas of the business and across multiple projects• Plans, develops and leads information gathering sessions using Agile Methodologies• Constructs and executes SQL queries and review data profiling results to discover semantics, patterns and value domains of data under analysis• Develop solutions using Power BI, Tableau and Business Objects• Updates and maintains all logical (conceptual, relational, subject-level and dimensional) data models and other metadata deliverables at multiple levels of detail and functionality for a specific business subject area• Conducts reviews of physical data model and related technical detail with database administrators and technical developers as part of a single project's development life cycle• Understands, applies, teaches others and drive improvements in the use of corporate metadata development tools and processes
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Director Operational Excellence Reporting / AnalyticsAllstate Benefits Jun 2019 - Nov 2019Jacksonville, Florida, Us• Lead and develop team members across a range of roles and responsibilities toward the operational improvements of the department focuses on data, reporting and analytics functions.• Use thought leadership to work closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively support operational excellence.• Assist with project planning (Development of Objective, Scope, Approach, and Measurements) • Ensure data integrity is kept and reporting is consistent.• Create High Level Solutions: Identifying the key solution elements, operating model and delivery approach.• Evaluate and summarize project(s) reports on agreed upon cadence, identifying successful completions of milestones and deliverables, change management process and any problems or issues and any follow-up action required
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Senior Consultant Ii - Enrollment Technology SolutionsAllstate Benefits Aug 2016 - Jun 2019Jacksonville, Florida, UsOSPIE Winner 2018 (Employee of the Year)Employee of the Quarter 4th 2016Project managementDevelop and maintain real time Tableau Dashboards for reporting and metrics for Senior LeadershipDevelop various VBA macros for process improvement and reporting across multiple departments at AllstatePerform data cleaning to normalize data and eliminate noiseProactively look for ways to improve processes across the departmentExhibit a high level of expertise working with multiple data sources/reports to analyze performance of different business units and make recommendations for improvements
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Senior Operations AnalystBank Of America Merrill Lynch Sep 2014 - Aug 2016Charlotte, Nc, Us -
Phone Representative Retirement CenterMerrill Lynch 2014 - 2014New York, Ny, Us• Assist all 401k participants to ensure the best customer service and point of contact call resolution.• Utilize participant conversations to maximize all sales opportunities and aster retention. • Education of 401k participants in IRS rules and regulations regarding their accounts.• Received the Merrill Lynch Bull Award for excellence, efficiency and asset retention. -
Sales/Parts ManagerTidewater Boat Works Llc Jan 2011 - May 2013• Manage personal portfolio of clientele to ensure the best customer service and to capitalize all sales opportunities. • Develop and maintain new and current customers. • Develop quarterly action plans to achieve new sales opportunities and retain current clientele. • Create strategies for sales success at boat shows and events.• Operate sales and repair departments at Yamaha dealership.• Maintain a large inventory of parts to sell and ship for internet orders.
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Lead Sales Associate And Third Key HolderSherwin Williams Feb 2010 - Jan 2011Cleveland, Oh, Us• Responsible for opening and closing procedures of the retail paint store.• Assist customers in paint selection to ensure optimum customer service.• Work with the store manager to create sales objectives to exceed sales goals. -
Associate ManagerBbva Compass Jan 2005 - Jan 2011Birmingham, Al, Us• Promoted from Bank Teller in July 2007 for excellent account maintenance and achieving top sales and customer service performance. • Account opening procedures, account maintenance via Navigator systems. • Oversaw teller personnel with schedules, time off balances, school schedules, and attendance policies.• Manage teller personnel with approvals, overrides, product knowledge, and policy quality control.• Sold a variety of products including mortgages, loans, investments and accounts.• Received Compass Gold Club Award over several quarters, reflecting excellence in sales and balance standards.
William Smith Skills
William Smith Education Details
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University Of North FloridaSport Management -
Florida State College At JacksonvilleGeneral
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Trailhead By Salesforce
Frequently Asked Questions about William Smith
What company does William Smith work for?
William Smith works for Allstate Benefits
What is William Smith's role at the current company?
William Smith's current role is Product Owner - Salesforce.
What is William Smith's email address?
William Smith's email address is wi****@****ate.com
What schools did William Smith attend?
William Smith attended University Of North Florida, Florida State College At Jacksonville, Trailhead By Salesforce.
What skills is William Smith known for?
William Smith has skills like Sales, Microsoft Excel, Microsoft Office, Time Management, Customer Service, Microsoft Word, Sales Management, Powerpoint, Human Resources, Oral And Written Communication Skills, Sports Marketing, Retail.
Who are William Smith's colleagues?
William Smith's colleagues are Jessica Batchelor, Zack Fossan, Melanie Nolan, Jordan Davis, Jeanie Mackey, Sara Thompson, Cindy Carlton.
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