As a driver, performed pre-trip and post-trip inspection on commercial box truck as mandated by federal DOT regulations. Drove non-cdl 20’ straight truck in all 48 states delivering all types of time sensitive expedite freight. Adhere to all federal, state, local, FMCSA and DOT regulations.As driver supervisor, trained, developed, evaluated, and managed the performance of the driver. Provided on-the-road training to ensure that all drivers are well-prepared to carry out their daily responsibilities in and effective manner. Overseen truck specifications and preventive care programs for all vehicles to ensure maximum safety while minimizing maintenance costs. Ensured drivers follow routes as assigned as per company guidelines. Worked with drivers to develop and improve skills designed to allow them to assume increased future responsibilities.As dispatcher, coordinate and manage the schedule of truck drivers to ensure products and goods are picked up and delivered in a timely manner Receive calls for truck services and contact drivers to arrange the pickups and deliveries. Maintain contact with truck drivers throughtout their route to monitor their progress and to troubleshoot any problems that may arise along the way. Relay information to customers to keep them informed of delivery dates and time estimates.

Assisted in the start-up repossession company from the ground up. In one year of operations, we were name the 2nd top recovery agent in the nation by CARS (Consolidated Asset Recovery Services) and last year named the top agent. Provide follow up on prospective clients ensuring all information regarding the company has been provided to make an educated decision regarding choice of asset recovery companies. Instilled progressive skip procedures to make recovery of assets faster and profitable. Make sure that all DOT regulations are met with drivers and units are inspected for safety. Organize transportation for client assets to local and out of state auctions. Make sure that clients are updated as required by contracted stipulations regarding agent actions and/or recoveries. Provided assistance to owner for all operations matters.Posting on CARS website:And the 2013 WINNERS are . . . .Congratulations to the WINNERS of the TOP 5 Repo Agents of 2012 and TOP SKIP AGENT. It was a huge challenge this year with so many outstanding performers out there but these 5 grabbed our attention throughout the year! 1. Nobel Recovery (GA) 2. Absolute Adjusters (TX) 3. Lenders Property Protection (TX) 4. Seattle Recovery Service (WA) 5. Lenders Choice (AR) SKIP AGENT Skip Team 8 All winners received GIFT BASKETS and our appreciation for job well done. Thank you to ALL of our agents that help make us who we are. Keep up the outstanding, professional work everyone! Who will win for 2014???????

Managed daily activity for collections of past due loans, including auto loans, personal signature loans, mortgages, lines of credit, credit cards and negative share accounts to reduce and control delinquency and losses to a standard set by the Credit Union and using other respective peer groups as a general check point guide in current economic trends and conditions. Reviewed potential losses to structure options and implemented plans with members to reduce or prevent losses from occurring. Assisted the loan department in making decisions for members with substandard credit by evaluating collateral in current market conditions and making recommendations to reduce potential loss should the loan fail perform to Credit Union standards. Reviewed non-performing loans for recommendation to the Board of Directors for charge-off by following policy set forth by the Board of Directors. Was a member of the loan committee which reviewed select new and charged-off loans analyzing closely to make sure loan decisions that were made were sound by policy and all procedure for documentation were followed and further dissect losses on charged-off loans to seek reason why loss was sustained. Created and implement policies and procedures to proactively reduce potential losses for Credit Union portfolio in the future. Created and managed an in-house legal charged-off debt recovery program to subsidize and recover losses of non-performing loans working heavily with courts throughout the state of Georgia. Reviewed bankruptcy information and made decision on plan of action that best protected the Credit Union. Managed all recovery efforts from repossession to sale of collateral by working with a network of repossession companies and auctions including also managing foreclosures/REO portfolio. Assisted CFO in budget projections for yearly budget and maintained control of budgeted items for the collections department.

Formed a successful collections, repossession and legal solutions company. This included all aspects of collections, repossession and legal including manual and auto dialing for collections, light to deep skip tracing, advising consumers of legal remedies allotted to finance companies through Georgia law regarding collateral with security interest and legal representation in court proceedings. Company growth exceeded expectations in such short period that resulted in employment opportunities for others. My company was purchased.

Started career with Georgia Federal Credit Union as a collector, responsible for maintaining delinquency at or below standards set by the Credit Union using respective peer groups as a guide. I then moved quickly into the Assistant Manager of Collections position with additional responsibility of assisting, monitoring and training other collectors with reference to difficult or unusual circumstances, skip tracing, refusals to pay, etc.. Worked in conjunction with the Collections Manager to accomplish all assigned duties and responsibilities including reviewing potential losses for solutions, repossessions and remarketing of collateral and reviewing accounts for action plan needed by cause of bankruptcy. I then moved into the created position of Legal Recovery Manager in which I implemented and managed an in-house legal charged-off debt recovery program saving the Credit Union a substantial amount in attorney fees and collection cost associated with the recovery of charged-off debt.

Assist customers with viable information concerning automotive products and services offered by company and manufacture of various brands of vehicles. Aid used car manager with trade information on numerous types of vehicles. Provide customer support where ever needed in total operation.

Coordinated and monitored daily activities in the collection teams collecting secondary automotive finance loans. Locate customers through various sources. Help train and supervise other team members. Daily reporting on daily figures to district supervisor. Quote account payoff information to dealerships in area. This company filed bankruptcy.

Liable for managing secondary auto financing accounts 30 days or more past due, including customer service, collections, repossessions, etc. This position is active in all aspects of collections, including phone collections, mail collections, legal, skip tracing, repossession, remarketing, etc. This company dissolved.

Accountable for all aspects of consumer loan activity including analyzing credit reports, documenting pertinent information on credit applications, customer service, outside collections, funding loans, tracking insurance claims, generating daily and monthly reports, documenting tax information for state, etc. This was a contracted start-up operation.

Exercise knowledge with other collectors to secure collateral that has been charged-off from other branches including skip with cars. Liquidate the collateral through auction. Collect on deficiency balance after sale of collateral. Maintain accurate legal documentation and records of all activity on accounts. Collected in the field on seriously delinquent customers. This company dissolved.

Coordinated between major banking institutions and recovery services to retrieve secured property in the United States and Canada in a cost and time efficient manner. Sent required letters of redemption and personal property. Liquidated the secured property if requested by the financial institution through auction. Heavy financial and auction interaction. This position was dissolved.

Responsible for training and supervising all office personnel. Proficient in gaining accounts, adjusting delinquent accounts in the office and out in the field with effective skip-tracing. Calculated and reported weekly and monthly figures to corporate office. Processed and recorded U.S. Bankruptcy petitions. Filed Life and Disability, property and auto claims. Approved and rejected applications based on credit scoring for credit and reasoning the decision.