 After serving a subcontractor client for the county from 2001-2004, hired full-time to manage all IT services, reporting directly to three commissioners that manage all aspects of county services. Ensure all telephone, Internet and PC use is functioning properly at nearly 20 separate county facilities. Maintain responsibility for 80 end users at the county courthouse, as well as for 40 end users at the sheriff’s office and county jail; 12 end users at the county highway office; and nine end users in the dispatch department. Travel to nearly 20 separate county entities to identify and resolve computer or security related problems. Manage a $190,000 annual operating budget, including all vendor, hardware and software support and licensing fees. Manage and maintain a campus-wide governmental network for both voice and data. Currently working a vendor to move the case and jail reporting system to cloud-based applications. Accomplishments: Reduced telephony costs at least $4,000 per year by re-negotiating vendor contracts to install dedicated fiber connections to create an interconnected campus in a three-block area. Generated significant savings annually by taking the initiative and persuading decision-makers to fund installation of a security camera system and building-wide WiFi access, which eliminated the need to hire outside vendors. Initiated and spearheaded transition across 15 locations from antiquated telephony systems to a unified communications platform (Mitel 3300 Unified Communications System), negotiating contracts that improved phone and Internet service. Saved organization thousands of dollars annually by taking the initiative outside scope of responsibility to design, publish and maintain content and graphics on the website.

 Provided computer installation, maintenance and troubleshooting services to business and public sector clientele. Hired by County of Tipton to provide first level support for its Windows based platform and eventually hired on retainer. Evaluated existing computer systems in the Assessors Office, including researching vendors and costs to replace.  Recommended purchase of a new server and new workstations, and installed all new hardware and software upgrades.