William Stephan

William Stephan Email and Phone Number

Get better everyday! @ Harbor Freight Tools
calabasas, california, united states
William Stephan's Location
Grand Rapids Metropolitan Area, United States
William Stephan's Contact Details

William Stephan work email

William Stephan personal email

n/a
About William Stephan

I have been in retail management for nine years. I have had the pleasure to work for multiple different companies thanks to recruitment opportunities. Each retailer I have worked for has provided me with a new set of skills and perspective that has allowed me to be successful in the next role I stepped into. My experience has been put to use by these retailers by allowing me the opportunity to go into under performing stores and completely rejuvenate them into a flourishing success. My most recent success with this is with OfficeMax. I took over for they Wyoming, MI location in the Spring of 2019. When I came on board the store was ranked last in the company out of 1353 and within one quarter we were able to excel to the top 400 in the company. My philosophy is to build a culture that puts external customers and "internal customers" (my employees) at the forefront, because happy employees will ensure happy customers!

William Stephan's Current Company Details
Harbor Freight Tools

Harbor Freight Tools

View
Get better everyday!
calabasas, california, united states
Employees:
7778
William Stephan Work Experience Details
  • Harbor Freight Tools
    Retail Sales Manager
    Harbor Freight Tools Oct 2022 - Present
    Kentwood, Michigan, United States
  • Meijer
    Common Area And Pricing Team Leader
    Meijer Dec 2020 - Mar 2023
    Currently in charge of three separate teams at Meijer: Planograms, Pricing, and General Merchandise inventory coordinators. We set all planograms on the general merchandise side of the store as well as coordinate planograms for the grocery side of the store as well as the gas station. In charge of all price changes in the store, including weekly ad change overs. My inventory coordinator team is in charge of back room stock management as well as ensuring correct balances on hands are kept in order to keep product flowing into the store. Additionally we run full department inventory audits in each general merchandise department a year which equates out to about twelve to fifteen that my team owns the preparations for. I am also trained as a duty manager, in which I run the operations of the store when scheduled in that role. Some of those responsibilities include cash management, customer resolution, covering call offs, monitoring inventory levels in the produce department and keeping up with general merchandising conditions.
  • Officemax
    General Manager
    Officemax Mar 2019 - Jan 2022
    Wyoming, Michigan
    Responsible for creating a sales culture that put customers and employees at the forefront which lead to high sales results.Sales leadership of entire store goals including top line sales as well as print and technology sales, overseeing leaders in both departments. Overseeing of the logistics department leader to ensure inventory accuracy in addition to making sure the store is running profitable.Sales forecasting and planning including scheduling, event coordination, ad set and planogram changes. Human resources responsibilities such as hiring, document compliance, onboarding and training as well as accountability and termination protocol
  • Officemax
    Assistant Store Manager
    Officemax Jul 2018 - Mar 2019
    Sales leadership including setting and holding accountability for sales goals and subscription servicesBusiness to business sales of furniture, tech services and printing needsCash handling and loss prevention and ensuring staff members are trained to be compliant with all loss prevention guidelines.Logistics management including receiving freight and distribution to the sales floor as well as shipping to clientele and corporate.
  • Zale Jewelers
    Assistant Store Manager
    Zale Jewelers Jun 2017 - Aug 2018
    Grand Rapids, Michigan
    Operations management including but not limited to; scheduling, sales reporting, inventory management, hiring, payroll, auditing, and planogram. Sales manager of the store’s repair department responsible for training associates and utilizing resources to hit a repair sales goal monthly. Other responsibilities include; customer relations, achieving my own monthly sales goal, visual representation of the store, and staff relations.
  • Bath & Body Works
    Assistant Store Manager
    Bath & Body Works Jul 2016 - Jun 2017
    Grand Rapids, Michigan
    Brand manager in charge of store appearance, inventory management, and floorset changeovers.Responsible for sales management in achieving stores sales goal per hour, personal sales per hour, as well as weekly and monthly sales goalsStaff management including hiring, floor management to maximize sales volume, and ensuring employee satisfaction.
  • Sprint
    Store Manager
    Sprint Jul 2014 - Jul 2016
    Grand Rapids, Michigan
    Staff creating including, recruiting, interviewing, and selecting team members that would create a cohesive sales organization in order to increase profits and productivity in multiple locations.Sales leadership through internal contest organization, influencing by example, consistent coaching of staff members, and being very hands on with customer interactions. Building reputation for several locations through chamber involvement, participating in community events, in addition to excellent customer service. Operations management including inventory management to minimize and prevent loss, scheduling of staff members, merchandising the store, and performing audits in regulation with corporate guidelines.
  • Sprint
    Wireless Advisor
    Sprint May 2011 - Jul 2014
    Big Rapids, Michigan
    Wireless advisory for clients regarding their cellular accounts, running quotes for monthly charges, billing issue resolution, and creating solutions that fit daily needs.Business to business relations finding ways for business clients to increase efficiency and lower costs in order for them to maximize productivity.Leader in a sales environment helping other wireless advisors come up with solutions for clients and increasing sales potential.Entrepreneurship sales approach leading the store in sales dollars month over month
  • Danielle Inc
    Crew Member
    Danielle Inc Mar 2008 - May 2011
    Big Rapids, Michigan
    Customer relations including order taking, wait time management, and issue resolution.Crew motivation and leadership coordinating internal competitions to increase productivity.Fluency in all 6 of the crew member positions and also worked as float member to assist all other crew members.

William Stephan Education Details

Frequently Asked Questions about William Stephan

What company does William Stephan work for?

William Stephan works for Harbor Freight Tools

What is William Stephan's role at the current company?

William Stephan's current role is Get better everyday!.

What is William Stephan's email address?

William Stephan's email address is wi****@****max.com

What schools did William Stephan attend?

William Stephan attended Ferris State University.

Who are William Stephan's colleagues?

William Stephan's colleagues are Marcus Robinson, Brooks Whiteman, Tracie Wilemon, Nicholas Dacosta, Dre Roberts, Mark Simpson, Marty Hanson.

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