William Stuart Email & Phone Number

Lee'S Summit, Mo

As Chief Operating Officer, I contribute to various departmental functions, such as Transit Pros towing, Advantage Equipment Inspections, Transit Pros Tire Services, and Recovery Solutions. In this role, I develop, implement, and maintain the organization's business and operational standards to ensure seamless operations. I am responsible for building reporting and monitoring systems to meet organizational goals, maintain asset control, and comply with regulatory and legal requirements. My duties comprise contract procurement, commercial negotiations, financial oversight, and strategic planning. Furthermore, I facilitate resource allocation and determination for organizational objectives, contracting methods, and business development.My achievements are as follows:• Generated efficient growth of business.• Improved client experience by building new internal operating system with mobile app development.• Drove operational efficiency and effectively maintained internal management systems in collaboration with Division Leaders.

At Transit Pros, I served as VP, Operations to manage day-to-day company operations, including defining and implementing operations strategy, structure, and processes. Within this role, I supervised a staff of seventeen and directed organizational structures and processes to ensure that companies' objectives are met. I am assigned to host regular meetings with executive staff to discuss plans and address concerns. Moreover, I established a professional work environment and wrote employee policies to improve work efficiency. I also diversified Transit Pros' services, as well as established contracts with insurance companies to complete salvage moves.Some of my key accomplishments associated with this job role include:• Improved worker efficiency and grew staffing to better serve customer needs.• Generated gross sales up +46% in 2009 and +74% in 2010 through effective strategies and business practices.• Successfully created a new division to negotiate previous billings effectively, focusing on Heavy Salvage Hauls.

During my time at transit pros, I administered various business activities, such as improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals. Here, I created workflow procedures for office staff to improve overall productivity. Built an inventory management system to organize and manage inventory.Below are my notable accomplishments:• Won a contract with the country's largest salvage auction.• Enhanced business effectiveness by reducing towing costs by 11%.• Increased business from 2,800 moves in 2008 to 17,600 moves in 2010.