William Sturdevant Email & Phone Number

Pennsylvania, United States

Pennsylvania, United States

Cresco, Pennsylvania, United States

• direct, orient, supervise, and motivate work activities of 60 plus employees• successful implementation of Infor LN ERP system in warehouse and logistics• ensure timely fulfillment of customer orders; exceeded goal and maintained days to ship fulfillment by 25%• key role in implementation of Amazon Direct Fulfillment program• troubleshoot shipping discrepancies and reconcile• maintain quality and safety standards

Bethlehem, Pennsylvania

• direct, orient, supervise, and motivate work activities of 170 plus employees• monitor and allocate associate resources as workloads shift for maximum efficiencies• ensure quality customer orders• timely replenishment of freight• research discrepancies and maintain accurate inventories• maintain quality and safety standards

Bethlehem, Pennsylvania

• T3 trainer; responsible for on-boarding new associates to processes, as well as improving skills of current associates• ensure quality customer orders• timely replenishment of freight• research discrepancies and maintain accurate inventories• maintain quality and safety standards

Bethlehem, Pennsylvania

• ensure quality customer orders• timely replenishment of freight• maintain quality and safety standards

Pennsburg, Pa

• responsible for all operations of a local hardware store• increased sales in excess of 8 percent to over $3.25 million• improved all aspects of merchandising, from receiving to through point-of-sale• directed staff’s customer service and problem solving skills• maintained tool rental business

• responsible for all operations of a specialty retail store• increased sales 58 percent over budget for Halloween season• planned and executed intense merchandising resets and merchandise flow• improved customer service experience• decreased shrink from 2.8 to 1.6 percent• selected, trained, motivated, and controlled work activities of up to 40 sales associates and department managers

Ledgewood, Nj

Responsible for operations of retail grocery store producing over $79 million gross annual sales; oversee perishable and dry goods departments to exceed sales and profit goals; merchandising; customer inquiries; sanitation; select, train, supervise, and motivate work activities of 300+ employees and department managers; loss prevention; maintaining on-hand inventories; merchandise flow; many other disciplines.

Responsible for all operations of specialty/big-box retail store; maintain operations of establishments producing over $22 million gross annual sales; merchandising; customer inquiries; recruit, select, train, motivate, and control work activities of up to 200 sales associates and managers; P&L analysis; loss prevention; merchandise flow; many other disciplines.

Swansea, Ma; Braintree. Ma; Woodbridge, Nj; Wayne, Nj

Responsibilities: Responsible for daily sales operations of an audio/video retail store; maintain operations of establishments producing over $3 million gross annual sales; merchandising; customer inquiries; recruit, select, train, motivate, and control work activities of up to 60 sales associates; responsible for training TWMC new-hire management personnel in all aspects of retail business operation.*Involved in set-up of 12k sq. ft. audio/video store.