William Sullivan Email & Phone Number

Westford, Ma, Us

Working with the Enterprise Sales team in reaching the new opportunities by providing quality pre-sales technical support and presentations focused on articulating value to the prospective customers on the NetScout Security portfolio. I provide them with insight and strategy for positioning our Cyber Security Solutions, the Omnis Security and Arbor technology platforms. There is also designated by strategic initiatives, sales support that includes verticals such as System Integrators, Service Providers, and Channel Partners.Position Focus Includes: - Work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.- Investigate the prospect’s needs and assist in developing a strategy to satisfy those business initiatives via NetScout security offerings- Provide specialized technical support and training to the prospect/customer using NetScout’s ‘best practices’ techniques - Account responsibility for all lead technical activities. This includes building relationships across customer and IT silos to document their infrastructure and understand their challenges and seek out potential projects.- Create and deliver PoCs, manage competitive Bakeoffs, prepare for, and run initial andsubsequent onsite presentations or host remote presentations and a demonstrations of system capabilities and benefits for customer meeting,

San Jose, Ca, Us

• Serve as the technical subject matter expert for security and network visibility via Vectra AI driven NDR platform throughout the pre-sales process. Owning and managing all aspects of pre-sales activities including technical presentations, demonstrations, proof of concepts. • Collaborate with the Sales team, jointly owning the sales cycle and account plan. Developing sales strategies within the targeted account to take advantage of current opportunities but also providing for future pipeline• Fostering customer education through a series of workshops. As leader of the workshops, it is my primary goal to education customers on the value and use of NDR, specifically with Vectra’s platform, as well showcases attacker habits. The Red and Blue Team workshops are open to the public as well as provided as custom events for the existing customer base.• In depth work with marketing and channel partners/resellers to help develop the presence of Vectra’s MDR/NDR platform in the market. This includes education, events, account exploration, deployment assistance, and business planning. Direct help and involvements with Field Marketing including customer research, event management, and follow up.• Close work with all aspects of the business ecosystem including internal focus teams designated for cloud, competitive landscape, and Technical Marketing, Product Development, Product Management, Solutions Architects, Training/Professional Services, Sales Enablement, and Executive Level Sponsors.• Complete knowledge and understanding of customer cloud, security and network environments and business operational needs. In turn, use these requirements to provide technical solutions from the Vectra offerings. Part of the output is to create value-based proposals, addressing business drivers and customer issues all while guiding the technical sales cycle towards a technical close and a close business opportunity.

San Jose, California, Us

• Serve as the technical sales consultant and evangelist for digital transformation via Zscaler’s platform throughout the sales process. Owning and managing all aspects of pre-sales activities including technical presentations, demonstrations, whiteboard session, customer education, proof of concepts. Essential in moveing opportunities forward from a technical perspective from preliminary stages to a technical win showcasing the benefit, power, and value of a cloud-based security service• Member of internal technology focus groups to establish myself as the subject matter expert on specific offerings to educate and support internal and external customers on the feature and functionality of the specific offering. This includes documentation, vlog/blog entries, initial deployment design, and some pre-support assistance on issues and roadblocks.• Collaboration with the extended account team including Technical Account Managers and Customer Success Managers to build and maintain strong relationships with key customer stakeholders as well as the reseller partners and internal Zscaler resources who all contribute to the success of my current customers.• Providing content and practical knowledge and experience with our extended departments such as marketing and channel operations to augment the customer experience. Helping to deliver new content and messaging to bring in new opportunities as well as foster the relationships with both vendor partners and channel resellers to ensure the presence of Zscaler remains at the forefront of their customer interactions.• Working with integration partners to validate features and compatibility as well as provide education and customer prospecting. Predominant technology partners include providers or Security Endpoints, SIEM, SD WAN, Identity, as Microsoft for the M365 offerings.

Seattle, Washington, Us

• Serve as the technical subject matter expert for security and network visibility via ExtraHop’s NDA platform throughout the sales process. Owning and managing all aspects of pre-sales activities including technical presentations, demonstrations, proof of concepts. • Additional collaboration as part of internal focus teams designated for cloud, competitive landscape, and Technical Marketing. Direct help and involvements with Field Marketing including customer research, event management, and follow up.• Collaborate with the Sales team, jointly owning the sales cycle and account plan. Developing sales strategies within the targeted account to take advantage of current opportunities but also providing for future pipeline• Fostering current customers through a series of programs such as office hours and user groups to maintain and strengthen the business relationship and to continue to ensure usage of the products • In depth work with channel partners and value added resellers to help develop the presence of ExtraHop’s NDA platform in the market. This includes education, events, account exploration, deployment assistance, and business planning.• Close work with all aspects of the business ecosystem including Product Development, Product Management, Solutions Architects, Training/Professional Services, Sales Enablement, and Executive Level Sponsors.• Complete knowledge and understanding of customer cloud, security and network environments and business operational needs. In turn, use these requirements to provide technical solutions from the ExtraHop offerings. Part of the output is to create value based proposals, addressing business drivers and customer issues all while guiding the technical sales cycle towards a technical close and a close business opportunity. The key task is linking the technical capabilities and business benefits of solutions and relating them to the customer from engineering level.

San Francisco, California, Us

• Serve as the technical subject matter expert throughout the sales process. Owning and managing all aspects of pre-sales activities including technical presentations, demonstrations, proof of concepts• Explore, document and understand customers and their current technical environment, key business issues/drivers, and future technology requirements. The goal is to create value based proposals, addressing business drivers and customer issues all while guiding the sales cycle towards a technical close and a close business opportunity. Essential linking of technical capabilities and business benefits of solutions.• Collaborate with the Sales team, jointly owning the sales cycle and account plan. Developing sales strategies within the targeted account to take advantage of opportunities of an immediate nature but also providing for future pipeline.• Continued account management and relationship building to drive deeper and wider into the accounts – identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e. other means of handling their current requirements), and potential internal sponsors. • Developed and established strong relationships with strategic clients and industry partners with key contacts in the partner ecosystem. Work with Channel Sales team to build and strengthen relationships with partners; Oversee product and solutions training and enablement of the partner ecosystem so that they can be leveraged to help drive opportunities to technical close.• Provided product updates, knowledge transfer of solution functionality, and technical advice to clients. • Assist in developing BOMs, RFPs, RFIs• Function as a liaison between internal and external groups. Interface with Product Management to relay market demands from prospects/customers. Interface with Technical Support to relay customer issues and solution failures to ensure consistence experiences by the customer.

Beaver, Pa, Us

• Support, design, and implementation of all levels of networking in the environment. Network devices on both the LAN and WAN, wired and wireless, are in excess of 1000 devices. The management includes design, resource allocation, technology selection and purchasing, and all equipment configuration and deployment. Facilitator of infrastructure expansion for both in house and remote site proposals centered on data cabling, power needs, data center design, and other environmental controls. Sourced, assessed and forged key alliances with vendors continually negotiating competitive deals and services. • Sever administration and domain administration across the corporate infrastructure including multiple Citrix farms. Responsibilities include design, builds, deployment, and ongoing maintenance. Migrations to new platforms were also part of the responsibility.• Support and design for wireless infrastructure through Air Magnet, Helium Networks, and Cisco tools and software. This included all site surveys, all access point placement planning, actual hardware configuration and deployment and all necessary follow up and troubleshooting. Spectrum Analysis is also part of this work to analyze existing and prospective locations and troubleshoot deployments.• Support and design of multiple VPN platforms. This includes the construction of encrypted tunnels between partners, all staff remote access, and the creation of tunnels to corporate owned facilities where traditional WAN links were not possible. Support and design of the Checkpoint Firewall and Webtrends infrastructure including usage and activity reports.• Provides continued analysis of network usage, application utilization, and server health via visibility solutions.• Administered life cycle of multiple projects, assessing need, proposal writing, goal setting, managing daily scheduling, and formulating closeout plan.• Development of a knowledge base for all support staff including documentation generation.