William Sytsma Email and Phone Number

Took a brief career break for a chance to coach American football in a professional league in ItalyIn charge of all football operations in Terni, ItalyLead the team to win Division/Conference Championships

Sat on pre-op paperless conversion committeeMaintained a current understanding of clinical applications including training temps, and day to day support of practice staffWorked on projects throughout lifecycle and communicate with all areas affected by the project including end users, Hospital Information Systems (HIS) Responsible for analysis, implementation, training and support of ongoing and new projectsMaintained GE Centricity RIS-IC and Talk Technology data dictionaries/master filesEnsured problems are resolved in a timely and quality mannerAdopted a proactive approach to identify risks to practice success. Recommend and take action in order to manage risks and develop effective solutions to ensure the successful completion and implementation of tasks in a timely manorPenn Mesothelioma patient liaison, discussing and coordinating pre-op procedures with patientsResponsible for Physician reimbursementsResponsible for patient account revisions from paper charts to paperless charts

Created and implemented new office workflow proceduresCreated and implemented new patient flow procedures for cardiac testingEnsured all HIPAA compliance procedures were utilized by professional and technical staffExpedited emergency testing on a case by case basis

Recruited by the Vice President of the hospital to fill this positionProject Manager for the opening of the new vein program clinicCreated and helped implement a marketing program for recruiting patientsResponsible for tracking the day-to-day support activities and coordinating resolutions with on/offsite vendors as well as other Enterprise wide departments Responsible for facilitating and coordinating assigned staff (nursing) Managed medical supplies and inventoryPractice Liaison to the Chief of Radiology

Certified RegistrarResponsible for verifying and maintaining all financial and insurance information for all patients receiving cardiac testingOptimized patients’ satisfaction, provider time, and treatment room utilization by scheduling appointment in person or by telephone

Welcomed/greeted patients and visitors Answering or transferring inquiriesObtained revenue by recording and updating financial informationRecording and collecting patient chargesControlling credit extended to patientsFiling, collecting, and expediting third-party claimsMaintained business office inventory and equipmentScheduling equipment service and repairs

Maintained and assembled radiographs and patient recordsEnsured consistent customer satisfaction through knowledge of patient’s records.Scheduled patient appointments for mammography, MRI, CT, and GI departments.Distributed work to radiograph technologists as front desk coordinator