At DataPost, my focus in digital business development has been pivotal in promoting digitalisation in E-invoicing, Invoice Financing and Cybersecurity solutions. With a focus on the Enterprise and SME sectors, my approach has centered in formulating and executing go-to-market strategies that resonate with market demands in Singapore and Malaysia. Our team has translated customer requirements into customized product offerings, significantly growing market share and digital business revenue.My expertise in sales campaigns and customer success, gained through my experiences, has enabled me to cultivate key relationships, understand customer's needs and manage the business development cycle effectively. As a result, new accounts have flourished, helping to consistently grow our market share and meet our financial goals. The core of my professional journey is helping organizations embrace digital transformation for better business productivity and efficiency to achieve better results.
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Business DevelopmentDatapostSingapore -
Business DevelopmentDatapost Jun 2023 - PresentSingaporeI lead the digital transformation business in the Enterprise and SME industries, promoting E-invoicing (InvoiceNow) on Open Peppol, Invoice Financing and Cybersecurity as SaaS products. Responsible for growing digital business revenue, managing the end-to-end business development process, and cultivating relationships with prospective customers, I developed and implemented GTM and sales strategies to achieve revenue targets in Singapore and Malaysia. Additionally, I translated customer… Show more I lead the digital transformation business in the Enterprise and SME industries, promoting E-invoicing (InvoiceNow) on Open Peppol, Invoice Financing and Cybersecurity as SaaS products. Responsible for growing digital business revenue, managing the end-to-end business development process, and cultivating relationships with prospective customers, I developed and implemented GTM and sales strategies to achieve revenue targets in Singapore and Malaysia. Additionally, I translated customer requirements into customized product offerings, guided customers through solution evaluations to sales closures, and I also managed relationships with channel partners and system vendors in the CRM, ERP, and Accounting space. I collaborated on joint marketing initiatives and engaged with government bodies like IMDA to align with national e-invoicing initiatives, staying informed on regulatory changes and contributing to the company's strategic positioning through industry and business forums. Show less -
Manager, Business Development OperationsRuffco Jun 2016 - Mar 2023SingaporeI co-founded a local startup specializing in handcrafted pet products, and was responsible for overseeing sales, end-to-end business operations, processes and channel distributions. I established internal systems to optimize workflow, managed inventory, and maximized resource utilization. Through strategic partnerships, I expanded product distribution in Singapore and Indonesia. Sametime I developed the digital engagement strategies and led the setup of e-commerce platforms on Shopee, Lazada… Show more I co-founded a local startup specializing in handcrafted pet products, and was responsible for overseeing sales, end-to-end business operations, processes and channel distributions. I established internal systems to optimize workflow, managed inventory, and maximized resource utilization. Through strategic partnerships, I expanded product distribution in Singapore and Indonesia. Sametime I developed the digital engagement strategies and led the setup of e-commerce platforms on Shopee, Lazada, and Amazon USA. Using data-driven approaches, I monitored business performance, GTM initiatives and implemented innovative digital strategies to stay competitive. I also enhanced promotional outreach during trade exhibitions in Singapore, Malaysia, and Indonesia, ensuring a strong online presence and effective market expansion. Show less -
Senior Director Business DevelopmentKvh (Colt Asia) Jun 2012 - May 2014Singapore & JapanSenior Director – Business Development (Data Center)I was in charge of the data center business in Asia & Japan, directing efforts toward achieving sales and business objectives. This involved overseeing the entire process of introducing new data center services, from concept and commercial pricing policies to GTM. I spearheaded strategic initiatives to expand operations across the Asia-Pacific region, focusing on Singapore, Hong Kong, and Japan, ensuring successful product launches through… Show more Senior Director – Business Development (Data Center)I was in charge of the data center business in Asia & Japan, directing efforts toward achieving sales and business objectives. This involved overseeing the entire process of introducing new data center services, from concept and commercial pricing policies to GTM. I spearheaded strategic initiatives to expand operations across the Asia-Pacific region, focusing on Singapore, Hong Kong, and Japan, ensuring successful product launches through seamless integration with market needs. I held responsibility for Profit and Loss (P&L) performance, managing budget allocations and revenue targets. I capitalized on emerging opportunities by cultivating strong client and partner relationships to drive business growth.Senior Director - International Business As Country Manager for Singapore, I provided strategic direction and leadership to ensure the seamless setup and operation of regional business activities. I managed a dynamic team responsible for establishing and overseeing international business operations in Asia. I led strategic initiatives to launch new data center businesses in Singapore and Hong Kong, ensuring successful market entry and operational excellence. I spearheaded the growth of KVH's international business in Asia, driving initiatives that resulted in substantial revenue generation. By cultivating key relationships with clients and partners, I ensured the successful positioning of KVH in the international business landscape.https://sbr.com.sg/information-technology/sponsored-articles/kvh-eyes-being-asia%E2%80%99s-leading-ict-provider Show less -
Senior ConsultantMotorola Solutions Apr 2009 - May 2012SingaporeI managed the end-to-end commercial operations for the commercial radio business in the Asia Pacific region, driving successful go-to-market launches and ensuring operational efficiency. I oversaw financial performance, conducted Profit and Loss analysis, and optimized strategies for business performance. I managed product pricing to maximize profitability and market competitiveness, leading channel sales campaigns across key markets such as Asia, China, India, and Japan. Collaborating with… Show more I managed the end-to-end commercial operations for the commercial radio business in the Asia Pacific region, driving successful go-to-market launches and ensuring operational efficiency. I oversaw financial performance, conducted Profit and Loss analysis, and optimized strategies for business performance. I managed product pricing to maximize profitability and market competitiveness, leading channel sales campaigns across key markets such as Asia, China, India, and Japan. Collaborating with cross-functional teams in marketing, sales, and product development, I ensured cohesive strategies and alignment with organizational goals. I implemented new initiatives to capitalize on market trends and maintained the company's competitive edge. Additionally, I established and nurtured strong relationships with key internal stakeholders and external channel partners, tailoring strategies for optimal results in both global and regional markets. Show less -
Assistant Vice PresidentPacific Internet Apr 2007 - Feb 2009SingaporeI managed a team overseeing regional business operations in Asia, including customer engagement, bid & proposal management, technical solutions, commercial and pricing proposals, and end-to-end project management. Collaborating with cross-functional teams, I ensured effective communication and alignment of objectives. I handled the entire customer journey, oversaw the RFP and Bid support management process, balanced competitive pricing strategies with profitability, and managed the complete… Show more I managed a team overseeing regional business operations in Asia, including customer engagement, bid & proposal management, technical solutions, commercial and pricing proposals, and end-to-end project management. Collaborating with cross-functional teams, I ensured effective communication and alignment of objectives. I handled the entire customer journey, oversaw the RFP and Bid support management process, balanced competitive pricing strategies with profitability, and managed the complete project lifecycle from presales to delivery. I championed continuous improvement initiatives to enhance operational efficiency and customer satisfaction, while cultivating strong relationships with internal and external stakeholders for effective collaboration and shared goal achievement. Show less -
Regional DirectorCable & Wireless Communications Aug 2001 - May 2006SingaporeRegional Director, Asia & JapanI led a regional team across Asia and Japan, overseeing business development, presales support, project management, and service management. Providing strategic direction, I drove team success in identifying new customer opportunities and delivering end-to-end solutions. Collaborating closely with regional account teams, I nurtured relationships to maintain a robust pipeline for sustained growth. Engaging with customers, I crafted solutions aligned with their… Show more Regional Director, Asia & JapanI led a regional team across Asia and Japan, overseeing business development, presales support, project management, and service management. Providing strategic direction, I drove team success in identifying new customer opportunities and delivering end-to-end solutions. Collaborating closely with regional account teams, I nurtured relationships to maintain a robust pipeline for sustained growth. Engaging with customers, I crafted solutions aligned with their technical requirements and ensured successful project implementation using waterfall methodology. Additionally, I managed service support for key strategic customers, growing key accounts and fostering long-term partnerships. Overseeing the bid management lifecycle, I ensured seamless coordination between technical designs and the presales process. I implemented initiatives to enhance operational efficiency and customer satisfaction, driving continuous improvement and fostering effective collaboration with cross-functional teams.Regional Service ManagerI managed key global accounts in the Financial and Technology sectors, addressing customer service issues to provide quick resolutions and supporting their ongoing business needs. Additionally, I maintained strong account relationships to ensure customer satisfaction and long-term engagement. Show less
William Tay Skills
William Tay Education Details
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Entrepreneurship/Entrepreneurial Studies -
Computer Science
Frequently Asked Questions about William Tay
What company does William Tay work for?
William Tay works for Datapost
What is William Tay's role at the current company?
William Tay's current role is Business Development.
What schools did William Tay attend?
William Tay attended University Of Adelaide, University Of London.
What skills is William Tay known for?
William Tay has skills like Management, Strategic Planning, Leadership, Negotiation, Team Building, Business Development, Customer Support, Project Management, Channel Partners, Start Ups.
Who are William Tay's colleagues?
William Tay's colleagues are Tommy Soh, Richard Tan, Razali Harun, Lim Steve, Too Y., Mi Clayz, Syahrain Suzana.
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William T.
Singapore -
William Tay
Singapore -
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William T.
Business Technologist | Proven Technology, Solution Sales, Partner Development Leader | Early Green/Agri Tech Investor | Startup MentorSingapore3softwaremaker.net, microsoft.com, microsoft.com2 (425) 8XXXXXXX
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