Achievements• Owned the process of delivery notes for goods out and creating the standard operating procedure including taking record of all paperwork to aid in faster problem solving when queries are raised. Almost all queries are answered and solved within a few hours. This has also improved the turnaround of lorries due to the urgency and visibility of trucks present.• Taken on the responsibility of booking lorries in and allocating them to bays and delegating to staff based on priorities. This has created a focal point for information meaning if someone needs to know what is most urgent I can lead them in the right direction.• Created the Operations committee to improve interdepartmental communications and better understand what departments need to improve their processes. Most notably within members of the export sales team We have made it possible for them to contact the warehouse for confirmation of if a load will fit and on occasion if it is possible to add more to the load, increasing stock dispatched and minimizing errors if stock has been removed from loads and reallocated to stock. • I have proactively begun building a list of external contacts to increase warehouse visibility of collection times by customers collecting their own stock. This is primarily due to ensuring that the load will be ready for loading when they arrive and also I believe creates a good professional and personal impression on customers who have dealings directly with the warehouse.Responsibilities• Checking the quality and quantity of incoming stock.• Final preparations for stock going out and instructing loaders.• Added coverage on the forklift when staff are absent or on holiday.• Added coverage for loading and unloading lorries when staff are absent or on holiday.• Ensuring loads will fit on a lorry safely. • Labelling stock for drivers to allocate to racking.

Responsibilities • Picking and Packing Hotel supplies.• Loading and unloading lorries.• Keeping the Warehouse clean.• Stock taking.

Responsibilities (Print Room Administrator):• Operating industrial printers to produce large quantities of statements and financial documents.• Distributing to the required departments.Responsibilities (Money Laundering Security Administrator)• Producing letter to advise customers on the application processes for investments.• Retrieving the hard copies of applications from filing to accurately provide the correct information.