Tech professional with over 7 years of experience in customer-facing roles. Skilled in troubleshooting, problem-solving, and providing clear technical solutions. Passionate about delivering exceptional support and ensuring customer satisfaction in fast-paced environments.
Force Brand Llc.
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Customer Service And Logistics ManagerForce Brand Llc. May 2021 - PresentManaged and optimized the entire supply chain process from customer order to delivery while analyzing logistics data to measure product performance. Served as the main point of contact for all customer concerns, providing empathetic resolutions to enforce a "customer first" policy. Efficiently handled multiple customer requests, issues, and escalations, ensuring timely resolution and maintaining high customer satisfaction.
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Store AssociateHarris Teeter Nov 2019 - May 2020Efficiently handled a high volume of customer requests during peak times while maintaining excellent service standards in both calm and stressful environments. Warmly greeted customers, provided product recommendations, and answered questions about items, allergens, and ingredients. Ensured prompt and accurate order taking, consistently verifying that customer preferences were met. -
Customer Service RepresentativeCenter For International Collaboration Jun 2016 - Jan 2018Glenn Dale, MdFacilitated connections between overseas customers and local resources to support the academic success of international students. Coordinated with parents and customers to arrange student housing near educational institutions, while collaborating with faculty to develop after-school programs. Ensured the safety and security of all students during program participation.
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Classroom AssistantQingdao No. 1 International School Of Shandong Province Jun 2012 - Sep 2012Qingdao, Shandong, ChinaCollaborated with a team of faculty to develop after-school tutorial programs for students in need of extra help and offered constructive feedback to students under care regarding specific actions, behaviors, and words.
William Teston Education Details
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Information Science/Studies
Frequently Asked Questions about William Teston
What company does William Teston work for?
William Teston works for Force Brand Llc.
What is William Teston's role at the current company?
William Teston's current role is Information Science Graduate from the University of Maryland College Park.
What schools did William Teston attend?
William Teston attended University Of Maryland.
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1imcor-az.com
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William Teston
Greater Savannah Area -
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