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William Tinker personal email
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More than 20 years of revenue cycle experience developed through successive leadership positions.A thoughtful change leader with deep revenue cycle expertise. A demonstrative skill of positive leadership and team building, process and quality improvement, project management, dashboard design and implementation. Strengths include strategic and tactical planning, denials management, collection trending and tracking, payer communications and relationship building. A strong aptitude for written and oral communication, with both strategic vision and analytic ability. A full breadth of claims billing, follow up and payment posting understanding of both commercial and governmental payer classes. Flexible and thrives in ambiguous environments with excellent problem-solving abilities.
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Director Patient LiaisonsNaviguard Feb 2021 - PresentMinnetonka, Us -
Director PfsPiedmont Healthcare Feb 2016 - Feb 2021Atlanta, Georgia, UsI work with a multi disciplinary team across a 7 hospital health system to maintain and further develop the denial management program. I Additionally have ownership of building the transplant and research AR routines within the EPIC platform; designing and implementing reporting processes and using the data effectively to manage all AR components such as - Revenue, Cash Collection, Denial adjustment as compared to industry benchmarks, and Aging ( over 90), Then through various 'dashboarding' report progress upwardly to senior executives. -
Pfs DirectorPiedmont Healthcare Feb 2016 - Feb 2021Atlanta, Georgia, Us
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Revenue Cycle DirectorHealth Diagnostic Laboratory, Inc. Jun 2012 - Jun 2015Responsible for providing daily leadership and direction for all billing/collection functions defined within the revenue cycle.
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Project ManagerUnited Healthcare Oct 2011 - Jun 2012Us•Responsible for building and managing relationships with several national provider groups/practice management system vendors. By applying Six Sigma methodology, our goal is to target specific system inefficiencies and improve workflows through administrative simplification. Current vendor partner list: Athena, GE Healthcare, NHXS, NextGen. •Responsible for working directly with the AMA’s delegated vendor of choice to improve claims payment accuracy. Current goal is to obtain 95% claims payment accuracy on the National Payer Report Card as reported by the American Medical Association -
Director Of Patient Financial ServicesBon Secours Health System Jun 2005 - Jun 2011Marriottsville, Maryland, UsManage collection and payer relationships for Health System with over 4 Billion per year in revenue and actual cash collection of over 1 Billion. •Primary responsibility is to oversee Insurance Follow-Up department •Designed and implemented statewide collection program for all Managed Care, Workers Compensation, and Governmental Managed Care payers•Lead monthly Virginia meetings with Managed Care areas to ensure payer compliance and report out payer issues•Build and maintain payer relationships, through regularly scheduled meetings, reporting, and training initiatives•Successfully weaved Baltimore Commercial AR into the Richmond CBO•Maintain aged AR for Bon Secours Virginia for past 5 years •Coordinate and manage all denial initiatives for the Business Office •Manage and lead a team of over 20 collection specialists and 2 managers•Lead several employee engagement initiatives helping the Business Office maintain overall Gallup Scores of 4.5+ for the past several years•Designed and implemented weekly productivity tool for collection staff •Manage staff training initiatives for system enhancements, payer changes, and specialized contracts•Successfully partnered with United Healthcare on statewide project to identify and improve claims processing using Six Sigma methodology. This initiative has been selected to be presented at the National ASQ conference May 2010.
William Tinker Skills
William Tinker Education Details
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Virginia Commonwealth UniversityMaster Of Health Administration -
Virginia Commonwwealth UniversityMaster Of Health Admin
Frequently Asked Questions about William Tinker
What company does William Tinker work for?
William Tinker works for Naviguard
What is William Tinker's role at the current company?
William Tinker's current role is Director Patient Liaisons.
What is William Tinker's email address?
William Tinker's email address is wi****@****ont.org
What is William Tinker's direct phone number?
William Tinker's direct phone number is +124826*****
What schools did William Tinker attend?
William Tinker attended Virginia Commonwealth University, Virginia Commonwwealth University.
What skills is William Tinker known for?
William Tinker has skills like Leadership, Healthcare, Healthcare Management, Hospitals, Accounts Receivable, Healthcare Information Technology, Revenue Cycle, Claim, Hipaa, Management, U.s. Health Insurance Portability And Accountability Act, Managed Care.
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