William Tobin Email & Phone Number

Lancaster, Ohio, United States

Lancaster, OH

• First point of contact for all company information technology and systems needs
• Assist with complete overhaul of Systems/IT department, including implementation of software/hardware, updating standard operating procedures, and maintenance of networking/phone systems
• Management of ongoing projects designed to improve efficiency of business operations through overhauls in MIS software procedures
• Collect input and suggestions from department managers and customizing MIS software… Show more
• Collect input and suggestions from department managers and customizing MIS software and procedures to maximize operating efficiency
• Daily management of various servers and company active user and email domains

Lancaster, Ohio

• Plan and estimate projects based on customer specification needs
• Act as liaison between Account Managers and Production Department to meet deadlines and keep schedule
• Operate as co-account manager for broker customers accounting for 15% of total annual sales
• Conduct daily invoicing and purchasing of specialized job materials

Lancaster, OH

• Assumed duties of departed Systems Manager until a replacement was hired
• Acted as single point of contact for all company information technology and systems management needs
• Purchased computers and other equipment for office personnel
• Onboarded new employees and managed all employee accounts for various hardware/software applications

Columbus, Ohio Area

• Earned spot in inaugural class of the Navistar Leadership Development Program
• In-depth training in management/operations of dealership, mastering skills in Service/Parts/Sales departments and overseeing more than 100 employees
• Engaged in corporate management training by Corporate Learning & Development and company executives
• Monitor and initiate completion of aging repair orders
• Slashed 30+ day old orders by 40%

Columbus, Ohio Area

• Mastered SAP skills for sales, inventory management, and service department operations
• Completely eliminated all excess warranty inventory, overhauled and streamlined logistics processes for shipping failed truck parts during month as Warranty Administrator
• Executed accurate and expedited migration of entire warranty inventory to new dealership location
• Revamped truck sales territories and customized assignments based on region/sales personnel specialization
• Curated online… Show more
• Curated online truck inventory listings across several digital platforms for multiple locations in the state

Columbus, Ohio Area

• Operated cameras for use in Big Ten Network Student U Broadcasts, which allowed an online audience to view numerous conference athletic events
• Ran other essential functions of broadcasts, including producing, graphics and replay
• Operated cameras for live television press conferences

Columbus, Ohio Area

• Operated lead camera on videoboard for two seasons of football/basketball events
• Executed video board functions including directing, replay, and graphic effects to create better atmosphere at football, basketball, hockey, and high school state tournament events
• Developed and edited promotional videos for use at athletic events using Adobe Premiere
• Trained and monitored more than 10 new employees to ensure a more efficient and effective workplace

• Assisted with federally funded National Science Foundation study on interpersonal aggression
• Administered studies with goal of finding link between violent video games and interpersonal behavior
• Gathered and analyzed data for anti-bullying focus groups and cyberbullying experiments

Bachelor Of Arts (B.A.), Communication Technology Management

Education record