Manage all aspects of Store Operations including: Sales growth, Employee training,coaching, and evaluations; Facilities Management i.e. maintenance of building, equipment, and all State,Federal, and Local regulatory compliance. Responsible for all inventory, including ordering, returns, and monthly physical inventory;Main contact for customer complaint resolution.

• Increased total yearly revenue from $1.8 million to $3.2 million over twelve (12) years.• Manage a staff of thirteen (13) with minimal turnover during tenure of over twelve (12) years.• Responsible for all employee payroll, training, development, and evaluations.• Meet with Owners on a monthly basis to discuss operations, marketing and outside business development.• Primary contact for customer concerns.• Responsible for ensuring compliance with all state, local and… Show more • Increased total yearly revenue from $1.8 million to $3.2 million over twelve (12) years.• Manage a staff of thirteen (13) with minimal turnover during tenure of over twelve (12) years.• Responsible for all employee payroll, training, development, and evaluations.• Meet with Owners on a monthly basis to discuss operations, marketing and outside business development.• Primary contact for customer concerns.• Responsible for ensuring compliance with all state, local and federal safety regulations including OSHA, EPA, and Contra Costa Waste Management.• Responsible for all areas of OSHA compliance, including updating MSDS files, monthly safety meetings, employee training and documentation, and fire and emergency evacuation procedures.• Oversaw all aspects of a complete store and facilities remodel, while keeping store open throughout entire project.• Maintain company vehicle and all shop equipment.• Oversee all levels of building operations, maintenance, appearance, and compliance with company and safety regulations.• Maintain all aspects of materials part inventories, including ordering, setting inventory levels, returns, and monthly physical inventory, valued at $250,000.• Manage all aspects of daily store sales and operations.• Transitioned and trained all employees on a new computer system for sales and operations.• Supervise, direct and motivate associates to maximize sales and profits.• Initiated a customer call back program to ensure customer service standards are met and repeat business is maximized.• Work with local businesses such as Children’s Choice Foods and Clearly Brothers Landscaping, to gain and maintain fleet business. Show less

Responsible for all aspects of Store Operations#1 out of 13 stores in the District1999 Leadership Award Winner for Financial ImprovementTotal Revenue $3.2 Million, total manpower approximately 23