William Tolson Email & Phone Number

Zebulon, Nc, Us

United States

• Manage day-to-day operations to ensure the efficient flow of products for loading and dispatch to stores• Supervise and lead a team of 200+ associates, handling time management, project coordination, audits, and addressing unexpected daily issues• Oversee associate performance through performance planning, coaching, appraisal, and disciplinary efforts• Revitalized the workforce by spearheading impactful hiring, training, and development initiatives, resulting in a notable reduction in turnover and a marked improvement in employee satisfaction• Collaborate with applicable departments to ensure efficient and accurate flow of inventory in and out of the distribution center• Observe department staffing daily, make adjustments as needed, and verify that associates are on a Labor Management assignment• Effectively lead associates of the department toward attaining their individual and combined goals through hands-on guidance• Instrumental in exceeding departmental operational and budgetary goals, resulting in a reduction in operational costs and increased profitability• Deliver precise and insightful reporting to upper management and key stakeholders, fostering informed decision-making and strategic planning for optimized operational outcomes• Proposed and implemented strategic modifications to procedures and processes, maximizing productivity and cost-effectiveness

• Led and empowered a dynamic team of 35+ associates daily, ensuring seamless operations• Thoroughly handled time corrections, entering and editing with precision, certifying the accuracy of payroll and attendance records• Collaborate closely with the shift manager, actively partnering to develop and execute daily plans and goals for enhanced proficiency• Conducted daily vigilant monitoring of productivity, cleanliness, and quality standards, overseeing audits to maintain and elevate operational excellence• Provided hands-on support to other supervisors in loading trailers and facilitate effective communication with the transportation team

• Directed training programs for newly onboarded associates, safeguarding competence in handling electrical pallet jacks and mastering order selection protocols• Acted as a key leader on the Freezer Team, overseeing desk management, organization of labels and expertly troubleshooting issues with labels and the Vocollect electronic pick system• Forged strategic partnerships with supervisors and managers, actively contributing insights and expertise to drive impactful changes in processes and champion a culture of continuous improvement