William Treece Email & Phone Number

Prague, Cz

Tasks:• M365 management – Exchange online, Microsoft Teams, SharePoint Online, MS Intune, etc. • L3 & L2 support of subsidiaries and local users.• Create, test, and implement PowerShell scripts to automate tasks on our fully manages Intune devices. • Manage and improve our Intune environment. Projects:• Transition entire company from ESET security to Endpoint Defender.• Migrate subsidiaries onto Intune device management. • Migrate Uganda office from Experian system to Creditinfo.

United States

Tasks:• M365 Management – Exchange Online, Power Automate, Microsoft Forms, SharePoint Online, MS Teams, etc. • VMWare management• Network Management – Watchguard Firewall, Dell routers and switches, Unifi controller, APs, etc. • Give inside into best software and hardware solutions for the company from an I.T. perspective.• L2 & L3 support of colleagues. • Maintain and update all devices inside of MobileIron device management.• Create PO’s for the purchase of new equipment.Projects:• Transition the company from 3rd party I.T. support to fully internal I.T. support. • Create a new subnet on network for guests and non-AD devices to connect to. • Provide a VPN solution for remote workers to access local shared drive.

Denver, Co

Tasks:• Install, image, and maintain Windows 10 based point of sales systems, Android based wireless ticket scanners, and Cisco and Aruba network equipment.• Provide L1 & L2 technical support on and off site.• Update and maintain technical documentation. • Windows Server 2012 administration. Projects:• Onboard Kroenke Sport Entertainment venues in the Denver area. • Upgrade the Denver Broncos and Colorado Rockies to the newest ticketing system.• Onboard Delta Center in Salt Lake City from old ticket company to Ticketmaster.• Onboard Globe Life Field into the Ticketmaster system.

Denver, Co

Tasks:• Manage the hybrid fiber-coax network – drops, amps, taps, mainline, flex, etc. • Provide L1 & L2 support to customers at their home and businesses. • Identify and isolate sources of malfunctions using test meters, circuit diagrams, polarity probes, and other hand tools. • Follow OSHA safety regulations – voltage testing, pole testing, 3-pointcontact climbing, hard hat, safety vest, safety belt, proper lifting, etc. Projects:• Training newer techs on how to properly use safety equipment and testing meters. • Assist System Technicians with repairing damaged mainlines in the Denver Metro area. • Cleaning noise from the hybrid fiber-coax network.

Grand Haven, Mi

Tasks:• Provide L1 & L2 support to customers at their home and businesses.• Follow OSHA safety regulations – voltage testing, pole testing, 3-pointcontact climbing, hard hat, safety vest, safety belt, proper lifting, etc.• Provide L1 & L2 support to customers at their home and businesses.• Identify and isolate sources of malfunctions using test meters, circuit diagrams, polarity probes, and other hand tools.• Train new technicians on how to properly use tools and equipment. • Maintain technical documentation. Projects:• Convert West Olive system from analog to digital. • Patch mainline causing major outage from blizzard. • Setup new care home with 50+ cable boxes, modems, and wireless routers. • Upgrade mental health facility with new digital cable boxes and high speed internet.

Opening and Closing store, handling complaints, counting register at end of day and storing the till in the safe, Arming and disarming alarms, setting up displays and ends, and helping customers find any product they're looking for or ordering the product from company website.

Entering new products into system, Changing prices of different products, Making sure items that are in ad are correct, Giving sales reports to each department, and making advertising signs for products on sale throughout the store.

Ringing up Items, Handling returns of Items, Cleaning, Refunding Customers, Helping customers find products.

Greet customers, help customers find what they're looking for, sort and stock product.