William Turgeon, Mba, Cds Email and Phone Number
Experienced operations leader with a demonstrated history of working in the transportation/logistics/aviation industry. Skilled in Negotiation, Sales, Safety ,Operations, Management, Training and Leadership.
Melkan Express Llc
View- Employees:
- 3
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Vice President OperationsMelkan Express Llc Jan 2016 - PresentOverhauled Safety and Compliance Program resulting in a 75% drop in roadside inspection violationsReduce cost of Auto Liability Insurance by 34% through improvements in safety, compliance, hiring processes, and other programsImplemented new technologies to improve accounts receivable, payroll, load visibility, and customer serviceNegotiated multiple contracts including; Electronic Log, dedicated lanes, asset trackers, transportation management software and factoring (lowering cost by 40%)Completed compliance review with FMCSA with no major violations foundConducted sales calls, developing and maintaining relationships with customers with gross revenue in excess of 5 milSupervise and manage a staff of over 30Improve gross sales by over 100%, while improving on-time performance, decreasing cost, growing the fleet and preparing the company for expansion -
PresidentBsg Express Consulting Llc Aug 2016 - 2020Consulted for the transportation industry, focusing on process improvements, company scalability , and customer serviceDeveloped a core client list with a focus on retention and referral Helped clients implement safety policies to improve driver safety, reduce out of service percentage, and improve Compliance, Safety, Accountability scoresFound cost saving solutions by changing suppliers, renegotiating contracts, and evaluating spendingEstablished technology infrastructure to enable growth and improve customer service
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Vice President OperationsTqt Llc Jul 2011 - Aug 2016Clinton Township, Mi, UsOversaw all departments with a combined staff of over 70Increased on-time delivery performance from 86% to over 98% in only seven weeks by establishing an on-time performance tracking system and utilizing that data to identify and execute improvement opportunitiesResponsible for on-going cost-savings solutions, resulting in an over 5% reduction in 2015 operating expensesDeveloped and implemented Safety Management Plan to meet Department of Transportation guidelines resulting in being awarded an industry-leading “Satisfactory” rating by the FMCSAGrew business relationships domestically and internationally, resulting in 50+ customers and over $10 mil in salesEmpowered employees and customers by fostering a flat corporate cultureFound solutions to meet and exceed customer needs through technologyImplemented staff recruitment, retention and training programsEstablished billing process that resulted in invoicing the customer an average of seven days fasterNegotiated contracts with customers and vendorsLaunched TQT Brokerage to provide more solutions to our customer and increase revenue Generated over $1 mil in gross revenue in the first nine months of operation -
Operations Agent / Air Charter CoordinatorActive Aero Group Apr 2008 - Jul 2011Ranked top agent in load volume and second agent in gross and net profitMoved freight domestically and internationally via air charter, hand carry, heavy weight air freight, over the counter, truck load, less than truck load, focusing on cost effective solutions for customer and maximized profits for Active AeroNegotiated rates with service providers and customers while developing long term relationships built on trustMaintained 100% compliance with Transportation Security Administration regulations for all air movesDetermine rates, track, trace, process accounts payable/receivable and communicate with customers and vendors
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Staff Sergeant (Select) And Air Battle ManagerUnited States Air Force Dec 2003 - Dec 2007Randolph Afb, Tx, UsSupervise and train office of 6-10 airmen in day-to-day operationsImprove over 20 security programs to prevent unauthorized access to classified materialManage over 65 Command level programs for 4000+ military personnel including promotions, awards and decorations Operate and manage command and control systems in support of multiple operations, including Presidential movements, natural disasters, and the Global War on TerrorismCreate passport program to issue government passports 4000+ active duty personnel two months ahead of scheduleDeliver presentations to groups of up to 1000 people
William Turgeon, Mba, Cds Skills
William Turgeon, Mba, Cds Education Details
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Western Governors UniversityMaster Of Business Administration - Mba -
Western Governors UniversityBusiness -
University Of Central FloridaNatmi Certified Director Of Safety -
Eastern Michigan UniversityBusiness
Frequently Asked Questions about William Turgeon, Mba, Cds
What company does William Turgeon, Mba, Cds work for?
William Turgeon, Mba, Cds works for Melkan Express Llc
What is William Turgeon, Mba, Cds's role at the current company?
William Turgeon, Mba, Cds's current role is Vice President Operations at Melkan Express LLC.
What schools did William Turgeon, Mba, Cds attend?
William Turgeon, Mba, Cds attended Western Governors University, Western Governors University, University Of Central Florida, Eastern Michigan University.
What skills is William Turgeon, Mba, Cds known for?
William Turgeon, Mba, Cds has skills like Business Process Improvement, Customer Service, Industrial Safety, Regulatory Compliance, Leadership, Microsoft Office, It Service Management, Contract Negotiation, Vendor Management, Management, Security, Sales.
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