William V. Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Sydney, New South Wales, Australia

- Committed to maintain a long-term relationship with our customers and suppliers.- Manage all type of orders such as AOG, planned request, routine, retrofit program, modification.- Monitor the operational delivery performance (KPI) by taking any actions on a day-to day basis in compliance with the rules and regulations to meet the contracted service level delivery.- Accountable to build monthly KPi reporting and analysis.- Support the Contract Manager and Account Sales Manager to allow contract improvement and commercial developments.- Work in full cooperation with the technical coordinator and the customer regarding SB and technical issues (documents, SB’s etc..).

Paris, Île-De-France, France

- Resolve worldwide customer AOG situation by supplying components with the most cost-effective price at the highest quality in compliance with our high quality standard.- Coordinate all actions between internal stakeholders (Workshop, Hangar, MCC, Purchasing Department…) and external suppliers (OEM, brokers, distributors…) to ensure the best efficient service. - Mission of two weeks at Spairliners in Hamburg (Germany) to address some issues (IT, communication, process), share the best practices and strengthen the work collaboration.

Paris, Île-De-France, France

- Customers Relationship.- Deal with baggage claims.- Manage baggage delivery.

London, England, United Kingdom

- Participate and set up a new truck schedule (optimizing truck loading and pallet loading…).- Manage the sales team to maximize booking in order to improve revenue on Air France and Delta Airlines flights.- Strong collaboration with our forwarder « HCH » at London Airport and Air France Cargo sales team at CDG Airport.

London, England, United Kingdom

- In charge of 60 customers such as Supermarket Sector (Sainsbury’s, Waitrose, Harts…), Restaurant (Richoux Coffee), Airlines Catering (LSG Skychef, Gate Gourmet), House of Common.- Quality follow up of products.- Monitoring of delivery.

Paris, Île-De-France, France

- Specialized in loading of Cargo Aircraft (B747) and packing of special shipment(cars, engines, big wooden crates…).