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@insight.com
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William Vandercook is listed as Telephony Repair Group at Insight Communications at Insight Communications, a with 423 employees, based in Louisville, Kentucky, United States. AeroLeads shows a work email signal at insight.com and a matched LinkedIn profile for William Vandercook.
William Vandercook previously worked as Repair Specialist at Insight Communications and Business Support Representative at Charter Business Support. William Vandercook studied at Sullivan University.
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Seeking a position as a customer support representative where my interpersonal skills can be utilized to efficiently handle customer concerns and improve company productivity.Specialties: anti virus, autocad 2000, backup, billing, billing systems, ccna, cisco, customer support, firewalls, lan, macintosh os, microsoft office, microsoft windows, microsoft windows 2000, networking, nortel, paint shop pro, phone systems, routers, star office, sunos, switches, technical support, telephone skills, troubleshooting, vista,
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Diagnose and expedite network and provisioning problems related to establishing telephone service.Receive, resolve and document Day of Install Trouble Calls.Handle escalations. Researches and resolves the problem immediately, and if necessary verifying the resolution with the customer.Provide technical support and backup to the provisioning group as needed.
Maintained and used previous skills for customer support. Facilitated day of install field technicians, updating customer contact information and pertinent billing information. Telephony support for customers configuring hunt groups, rollovers, and voicemail provisioning. Supported hotel guest with wireless connectivity.Charter Value Added Services Team, March 2006 - August 2007, Maintained and used previous skills for customer support. Supported Wireless connectivity for home based LANs. Assisted customers with maintenance and support for our Firewall/Antivirus software.
used various provisioning tools and billing software to troubleshoot customer issues. Identified opportunities to sell additional Charter products and services during customer interaction.
Other employees you can reach at myinsight.com. View company contacts for 423 employees →
James Blair
Colleague at Insight CommunicationsLouisville, Kentucky, United States
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Marc Botts
Colleague at Insight CommunicationsLouisville, Kentucky, United States
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Larry Hansen
Colleague at Insight CommunicationsStillwater, Minnesota, United States
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Asia Ford
Colleague at Insight CommunicationsLouisville, Kentucky, United States
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Praveen Yadav
Colleague at Insight CommunicationsIndia
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AM
Aaron Mckiel
Colleague at Insight CommunicationsJeffersonville, Indiana, United States
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JM
Jay Moore
Colleague at Insight CommunicationsLouisville, Kentucky, United States
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Santosh Anand Singh
Colleague at Insight CommunicationsIndia
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Maria Fibrepros
Colleague at Insight CommunicationsUnited Arab Emirates
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Keyshla Medina
Colleague at Insight CommunicationsSan Juan, Puerto Rico
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Quick answers generated from the profile data available on this page.
William Vandercook works for Insight Communications.
William Vandercook is listed as Telephony Repair Group at Insight Communications at Insight Communications.
AeroLeads has found 1 work email signal at @insight.com for William Vandercook at Insight Communications.
William Vandercook is based in Louisville, Kentucky, United States while working with Insight Communications.
William Vandercook has worked for Insight Communications, Charter Business Support, Charter Communications, and Charter Residential Services.
William Vandercook's colleagues at Insight Communications include James Blair, Marc Botts, Larry Hansen, Asia Ford, and Praveen Yadav.
You can use AeroLeads to view verified contact signals for William Vandercook at Insight Communications, including work email, phone, and LinkedIn data when available.
William Vandercook studied at Sullivan University.
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