• Assisted in developing marketing strategy and strategic growth planning• Reduced IPO, tracked and optimized Fee Calculation Report (FCR), maximized profitability• Tracked Customer Experience Monitor (CEM) reporting, projected, and tracked sales

• Developed all fundraising strategies; contributed in raising over $1.25 million over three years• Created bilingual promotional products such as brochures, booklets, videos, etc• Recording pledges and securing checks from parish members• Conducted research related to donor cultivation and acquisition; currently launching second campaign in 2022

• Effectively performed multiple tasks such as placing orders for customers, managing the cash register, and preparing meal orders within a fast-paced environment.• Managed guest relation issues such as complaints, recommendations, and accommodation requests.• Maintained approximately 15 hours per week while enrolled as a full-time student.