William Duncan Email & Phone Number

With over 12 years of experience in the banking industry, I bring a unique blend of expertise in compliance, risk management, and operational excellence. As a Senior Branch Ambassador, I have consistently ensured compliance with banking procedures through meticulous branch operational, cash, and ATM audits, achieving perfect audit scores across multiple years.My passion for continuous improvement led me to successfully pass the Certified Information Systems Auditor (CISA) exam, equipping me with a solid understanding of technology auditing and risk management frameworks. Additionally, I hold a CompTIA Security+ certification, further solidifying my knowledge in IT security.I have a proven track record in training and mentoring associates on compliance and risk management, providing actionable feedback for policy improvements, and driving policy updates to mitigate risks. My ability to lead by example and ensure operational efficiency has been recognized through successful audits and policy contributions that have positively impacted my organization's procedures.In my current role, I conduct thorough self-assessments and documentation audits, testing controls to ensure they meet policy and procedural standards. I document findings, discuss results with responsible parties, and suggest action plans for remediation. My attention to detail, strong analytical skills, and ability to communicate effectively have been key to my success in these areas.I am eager to leverage my extensive experience and recent IT audit training through the CISA exam to excel in an Auditor/GRC role. My commitment to high-quality results, effective team collaboration, and continuous improvement drives me to contribute meaningfully to any organization I am a part of. Let's connect and explore how I can bring value to your organization.

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  Western Governors University

  Bs Business Administration Information Technology Management