William Wagoner Email & Phone Number

Omaha, Ne, Us

Conducts thorough business/data analysis and provides business solutions through research, manipulation and/or analysis and validation of data, facts, and information. Provides support for the implementation and administration of technologies in order to meet defined objectives and contribute to the overall business strategy. Work involves use of independent judgement as well as responsibility for performing technical and complex duties.

Omaha, Ne, Us

-Developed and implemented comprehensive training programs for Medicare supplement underwriters, ensuring consistent understanding and application of underwriting guidelines and procedures- Designed training curricula encompassing topics such as risk assessment, medical underwriting, application processing, and policy issuance-Conducted interactive training sessions, including workshops, presentations, and simulations, to enhance underwriters’ knowledge and skills-Collaborated with cross-functional teams to identify trained needs and gaps, and subsequently tailored programs to address those requirements -monitored and evaluated training effectiveness through assessments, feedback mechanisms, and performance metrics, ensuring continuous improvement and optimal learning outcomes-Maintained up-to-date knowledge of industry trends, regulatory changes, and market dynamics to incorporate relevant updates in to training materials-Utilized Milliman Intelliscripts to analyze medical records, prescription histories, and other data sources, identifying potential risks and inconsistencies in underwriting files

Omaha, Ne, Us

-Conducted comprehensive audits of Medicare Supplement underwriting processes, ensuring adherence to internal policies, industry regulations and compliance standards. -Evaluated underwriting files, applications, and supporting documentation to identify inaccuracies, inconsistencies, and potential risks -Collaborated with underwriting teams to provide timely feedback, coaching, and training on identified areas of improvement -Generated reports and analysis on underwriting quality metrics, presenting findings to management and recommending strategies for process enhancement -Collaborated with cross-functional teams to identify root causes of underwriting errors and implement corrective actions to minimize risks and optimize operation efficiency -Utilized Milliman Intelliscript to analyze medical records, prescription histories, and other data sources, identifying potential risks and inconsistencies in Underwriting files.

Omaha, Ne, Us

-Conducted thorough evaluations of applicant information, including medical records, application forms, and supporting documents to assess eligibility and determine appropriate coverage for Medicare Supplement Policies -Conducted comprehensive telephone interviews with applicants to gather detailed medical and personal information necessary for underwriting evaluations -Analyzed complex medical data, including diagnostic tests, treatment plans, and prescription histories, to evaluate potential risks and determine the insurability of applicants -Effectively communicated with applicants to ensure accurate understanding of their health conditions, medical history, lifestyle factors, and any other relevant information -Maintained accurate and detailed records of telephone interviews, ensuring data integrity and compliance with privacy regulations

History

History