William "Tripp" Wallace Email & Phone Number

Brooklyn, New York, United States

Brooklyn , Ny, Us

Henderson, Nevada, Us

● Oversaw the creation, development, and management, in collaboration with sales leadership, of an official partner program designed to maximize partner revenue by providing sales, marketing, and technical support, enabling, incentivizing, and growing our partner community.● Effectively identified, recruited, and on-boarded 40+ new reseller, referral, and ISV partners through inbound inquiries, outbound email campaigns, and in-person meetings at industry events, resulting in a 79% increase in active partner engagement since 2019.● Collaborated with Sales Leadership to organize the company's first ever North American partner team by dedicating a Sr. Account Executive and Partner Marketing resources for North American partners, which along with personally training partner sales teams on the SMS Magic value proposition and helping partners execute co-marketing activities such as blog posts, webinars, email marketing campaigns, newsletter contributions, customer success stories, and even appearing on a podcast, led to a 59% YoY revenue growth from 2021 to 2022 through Q3.● Advanced ISV Alliance with Salesforce by leading sales enablement trainings (company overview, demo, and Q&A) for Salesforce AE and SE teams, improving intercompany communications with Slack, and providing Salesforce with updated battle-cards, one-pagers, and pitch decks, leading to 48% YoY revenue growth from “Salesforce direct” leads in 2022.

New York, Ny, Us

● Managed all full-cycle sales for the N. American region (new opportunity creation, discovery, demo, negotiations, close), in partnership with technical consulting team and reseller associates, and led the growth and development of the reseller partner ecosystem.● Overcame pandemic related challenges to the retail industry by implementing and executing innovative marketing/sales strategies, partner trainings, and lead generation tactics that led to YoY growth of 143%.● Developed and implemented a regional promotion strategy focused on essential functionality of core iVend product’s ability to assist with retail client/consumer’s rapidly changing needs during global pandemic, resulting in an increase in sales from eCommerce integration. ● Collaborated with VP of Marketing to design a marketing strategy focusing on retail verticals positively affected by quarantined consumers (hobby, firearms, liquor, hardware, exercise equipment) that led to an increase in revenue from those retail sectors.● Led executive team in the vetting, selection, onboarding, and training of outside lead generation vendor, developing 120 new sales leads and a 20% increase in regional pipeline over a 3-month contracted period. ● Worked with inside sales teams to actively source, recruit, and onboard new reseller partners for the region, growing the partnership community in North America by 38%.● Partnered with EVP of Global Partnerships to restructure the Partner Program into a Gold/Platinum tiered system requiring partners to pass certification exams and meet sales requirements to obtain partner level invectives (i.e. increased margin and client support). This program drastically reduced customer support issues and created a more knowledgeable partner community.● Created a Partner Business Plan, laying out KPIs and key milestone objectives around training, sales, and marketing requirements, to enable 6 new Gold Partners for the region.

Atlanta, Georgia, Us

-Established and maintained relationships with over 60 Reseller and Referral Partners by holding weekly cadence calls, assisting with prospect needs within partner pipeline, providing marketing materials, leading live online training sessions for partner sales reps, and promoting NCR Silver cloud-based POS solutions to key business leaders-Responsible for recruiting and training new Reseller and Referral Partners to NCR Silver by effectively selling the value and ROI that Silver brings to their customers, educating on the different partnership types and the compensation models of each, and properly evaluating their business model to ensure the partnership will be successful for both the partner and NCR.-Took on additional responsibility of handling full-cycle Inside Sales duties for 2 of NCR Silver’s largest partners, effectively demonstrating NCR Silver’s value propositions through live online demos

Seattle, Wa, Us

• Effectively executed Consultative and Solution selling techniques to System Administrators, IT Directors, and C-Level Executives, in collaboration with Territory Manager and Systems Engineers, to close 71% of 65 personally created sales opportunities in 2017 • Led sales process from start to close on 46 personally created sales opportunities resulting in 56% of the territory’s total revenue of $860,336 in 2017 (100% quota attainment) • Collaborated with Outside Territory Manager to develop a territory business plan that led to 56% YoY growth in H1 of 2018 ($524,398 vs $335,615)• Leveraged virtual team of Channel Managers, Partner Managers, Solutions Architects, and Global Alliance Managers for a 100% YoY increase in closed opportunities in H1 of 2018 (23 vs 46)• Established and grew relationships with over 20 reseller partners through effective account mapping sessions and joint prospecting cold calls that resulted in a 73% YoY increase in sales opportunities created in H1 of 2018 (33 vs 57).

Seattle, Wa, Us

• Served as integral member of the Cloud team that delivered year-end revenues in excess of $1.9M in 2016.• Partnered with inside commercial team, territory manager, and outside sales teams to bring on new partners and work with existing partners to drive revenue towards quarterly and yearly quota.• Design strategies to up sell reseller accounts to expand Service Provider partnerships.• Collaborated with inside & outside sales teams to increase the number of transacting VCSP partners from 210 to 293.• Increased monthly reoccurring revenue by 34% from April to November 2016 by generating new VCSP partners and expanding the rental consumption of existing Service Provider partners.

Holmdel, New Jersey, Us

Vonage Business Strategic Partner Group (5/2015- 3/2016)• Assigned as Senior Leader for newly formed sales department initiative• Generated new business worth $300k in total revenue with $20k in monthly reoccurring revenue• Mentored new sales reps & consistently drove goals contributing to a 20% increase in department sales• Led department in new business acquired 6 out of 10 monthsSr. Account Executive (3/2014-Present)• Generated new business worth $500k in revenue• Consistently achieve 120% monthly sales quota requirements • Customize telecommunication solutions for small to mid-size companies based on IT service needs• Foster and maintain client relationships• Finished in the top 5 in total revenue generated 6 of 12 months.Sales Development Representative (8/2013-2/2014)• Responsible for developing a portfolio of national accounts through new business development strategies• Successfully increased sales through relationship-building and cross-selling, demonstrating thorough knowledge of products that gives credibility to product recommendations.• Generated new business through networking efforts and execution of creative marketing plans • Led the outbound sales department consistently exceeding sales objectives 4 out of 6 months in that role and finished 2nd and 3rd in the other 2 months.• Set record for most qualified leads closed in any month• One of only 6 reps to ever pass 40 or more qualified leads in a month

Knoxville, Tn, Us

Wireless Sales Representative• Harbored lasting partnerships with 2,000+ wireless customers in several methods of cellular activities.• Top 10 Sales Executive (out of 60 wireless representatives in the North Georgia market) for 9 out of 12 months in first year; consistently in top 10 of North Georgia regarding sales commissions.• Presented prospective customers with effective solutions to exceed cellular demands • Proactively sought new opportunities to enhance knowledge of wireless capabilities by administering and participating in Verizon training.

Assistant Manager• Managed and coordinated daily operations of 15-20 employees• Responsible for interviewing and hiring employees while providing ongoing employee training and performance management initiatives• Produced entertainment/vendors that satisfied customers

Assistant Manager• Implemented and organized successful orientation and training program• Ensured that customer welfare was dealt with in a hospitable and expeditious manner• Developed and constituted marketing promotional programs that were pivotal in increasing revenue