• Increased customer satisfaction by interfacing directly with customers to provide assistance. • Recruited, hired, and retained a quality core staff• Managed inventory control and met inventory goals• Maintained visually appealing and effective displays for entire store.• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.• Deal with any inquiries and complaints and monitor customer service• Received and signed for product deliveries and helped record new inventory levels and stock merchandise.• Test Gold an silver jewellery using chemicals.• Buying gold, silver, and platinum items from persons who want to sell their items.