Desktop Support Engineer
CurrentProvide onsite and remote IT support service to users via a service desk including (VIP) support and banking support. Manage, upgrade and deploy of software/hardware for users.
May 2020 - Present
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William W. Email & Phone Number
Technical Support | Escalation Analysis | ITSM | Helpdesk | Implementation
at
Lehigh Technical Services
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Technical Support | Escalation Analysis | ITSM | Helpdesk | Implementation
Location
New York City Metropolitan Area, United States, United States
Company size
Who is William W.? Overview
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Quick answer
William W. is listed as Technical Support | Escalation Analysis | ITSM | Helpdesk | Implementation at Lehigh Technical Services, a company with 29 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for William W..
William W. previously worked as Desktop Support Engineer at Lehigh Technical Services and Senior Technical Specialist at Refinitiv.
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Email format at Lehigh Technical Services
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Lehigh Technical Services
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Profile bio
About William W.
William W. is a Technical Support | Escalation Analysis | ITSM | Helpdesk | Implementation at Lehigh Technical Services.
Current workplace
William W.'s current company
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Lehigh Technical Services
4 roles · 27 years
William W. work experience
A career timeline built from the work history available for this profile.
Senior Technical Specialist
Provided Level II and III tier IT support to top tier financial firms, managing escalations and aiding with installation, configuration, and ongoing usability of desktop computers as well as peripheral equipment and software.
2008 - 2020
~12 yrs
Technical Support / Escalation Analyst
Demonstrated strong organization, technical and problem-solving abilities, and excellent communication skills while providing a high level of technical support in a fast-paced environment. Ensure network, system, and data availability and integrity through preventative maintenance and upgrades. Maintained smooth IT operation of several branch offices.
2003 - 2008
~5 yrs
Customer Support Operations Representative-Group Leader
Delivered excellent standards of support and technical expertise, maintaining and enhancing networks, workstations, peripherals, and applications in response to operational and business needs.
1999 - 2003
~4 yrs
Team & coworkers
Colleagues at Lehigh Technical Services
Other employees you can reach at lehightechnical.com. View company contacts for 29 employees →
MC
Michael Choon
Colleague at Lehigh Technical ServicesNew York, New York, United States, United States
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KM
Kimeth M.
Colleague at Lehigh Technical ServicesNew York, New York, United States, United States
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VR
Vanessa Ramsey
Colleague at Lehigh Technical ServicesEast Orange, New Jersey, United States, United States
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GM
George Marroquin
Colleague at Lehigh Technical ServicesNew York, New York, United States, United States
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RH
Rosie Harris
Colleague at Lehigh Technical ServicesNew York City Metropolitan Area, United States
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MN
Makayla Nicole
Colleague at Lehigh Technical ServicesNew York City Metropolitan Area, United States
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KH
Kelsey Holland
Colleague at Lehigh Technical ServicesLatham, New York, United States, United States
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Michael Choon
Colleague at Lehigh Technical ServicesNew York, New York, United States, United States
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KM
Kimeth M.
Colleague at Lehigh Technical ServicesNew York, New York, United States, United States
View →
VR
Vanessa Ramsey
Colleague at Lehigh Technical ServicesEast Orange, New Jersey, United States, United States
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GM
George Marroquin
Colleague at Lehigh Technical ServicesNew York, New York, United States, United States
View →
RH
Rosie Harris
Colleague at Lehigh Technical ServicesNew York City Metropolitan Area, United States
View →
MN
Makayla Nicole
Colleague at Lehigh Technical ServicesNew York City Metropolitan Area, United States
View →
KH
Kelsey Holland
Colleague at Lehigh Technical ServicesLatham, New York, United States, United States
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FAQ
Frequently asked questions about William W.
Quick answers generated from the profile data available on this page.
What company does William W. work for?
William W. works for Lehigh Technical Services.
What is William W.'s role at Lehigh Technical Services?
William W. is listed as Technical Support | Escalation Analysis | ITSM | Helpdesk | Implementation at Lehigh Technical Services.
Where is William W. based?
William W. is based in New York City Metropolitan Area, United States, United States while working with Lehigh Technical Services.
What companies has William W. worked for?
William W. has worked for Lehigh Technical Services, Refinitiv, Thomson Financial, and Ilx Systems Inc.
Who are William W.'s colleagues at Lehigh Technical Services?
William W.'s colleagues at Lehigh Technical Services include Michael Choon, Kimeth M., Vanessa Ramsey, George Marroquin, and Rosie Harris.
How can I contact William W.?
You can use AeroLeads to view verified contact signals for William W. at Lehigh Technical Services, including work email, phone, and LinkedIn data when available.
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