Promoted 5 times over 5 years, reaching the role of Swing Shift Administrative Supervisor Operator VI.Managed swing shift operations within GSOC, overseeing the safety and security of Chevron’s global assets and ensuring compliance with company policies and procedures.Created and managed computer, video monitoring, and security access profiles for officers across 15 servers globally, utilizing virtual and remote computers through RDP for systems like iPass, Lenel OnGuard, and XProtect Milestone.Collaborated with GSIC (Global Security Information Center) to coordinate emergency events, including fires at refineries and protest events, ensuring effective response and communication across departments.Monitored Chevron's executive members and collaborated with the executive protection team on duress alerts, maintaining a high level of vigilance and attention to detail.Handled incoming support tickets, triaging them to appropriate technical teams, such as physical repairs or software issues, while also streamlining processes to enhance operational efficiency.Developed and maintained standard operating procedures for security operations, contributing to continuous improvement and training for new staff members.

Provided exceptional customer service by assisting customers with inquiries and product selections, enhancing their shopping experience.Efficiently unloaded inventory and organized stock on the sales floor, contributing to a well-maintained store environment.Utilized the company vehicle to deliver orders, parts, and items from the store’s distribution hub to local repair shops, ensuring timely service and customer satisfaction.