Bo Wilkinson Email & Phone Number

Milwaukee, Wisconsin, United States

Milwaukee, Wisconsin, United States

- Oversee all aspects of The Rave Box Office, including hiring, training, and managing three daytime staff members and all daytime operations such as ticket sales, will call filing, mail order processing, as well as addressing customer questions and concerns courteously and professionally via phone, email, and in person- Complete administrative tasks for.

Milwaukee, Wisconsin, United States

Menomonee Falls, Wisconsin, United States

• Led the smooth and efficient operation of all aspects of the business, including:
• Providing exceptional, friendly, personalized customer service, extensive product knowledge and considerable pet nutritional expertise
• Developing customer loyalty by listening to their questions, identify their needs, finding the right products to meet those needs, and exceeding their expectations
• Setting store-specific sales goals and implementing selling strategies to meet and exceed company sales goals
• Asking the right questions of my customers to guide them to the right products while utilizing cross-selling and up-selling strategies to increase individual sales
• Setting clear individual performance goals for all seven members of my team and providing honest feedback to empower them, to challenge them, to further their professional growth, and to achieve company goals

Grafton, Wisconsin, United States

- Helped the Owner of the company create a brand identity, including brand characteristics, company values, and a mission statement- Assisted the Owner and Store Manager in implementing sales goals, marketing initiatives, training employees, and helping customers- Assisted with implementation of a new POS system in various ways including data entry.

Grafton, Wisconsin, United States

- Provided an exceptional customer service experience by greeting, listening to, and assisting customers, while demonstrating an excellent knowledge of products- Guided customers to the right products to fit their needs and their pet’s needs while utilizing cross-selling and up-selling strategies to increase sales- Cultivated and retained customer loyalty.

Milwaukee, Wisconsin, United States

• Worked with District Manager and Wisconsin Market Lead to develop individual and store-specific goals, implement company-wide initiatives, and identify areas of improvement for six different Bentley’s locations in the.
• Communicated with store managers about their location-specific needs, organizational efficiencies, and areas for improvement
• Trained new and existing employees on product knowledge, customer engagement, selling strategies, and company policies
• All Pet Consultant responsibilities listed below

Grafton, Wisconsin, United States

- Provided an exceptional customer service experience by greeting, listening to, and assisting customers, while demonstrating an excellent knowledge of products- Guided customers to the right products to fit their needs and their pet’s needs while utilizing cross-selling and up-selling strategies to increase sales- Ensured the achievement of individual and.

Cedarburg, WI

- Planned and led tennis lessons during the summer for players ages 4-16, formulating lesson plans specific to the abilities of each age group - Gave informed feedback and advice to help participants improve their tennis skills- Coached the youth and high school aged competitive teams during matches against other summer tennis programs and country clubs.

Advanced Professional Certificate, Music Business

Areas of Study: Music Business, Music Marketing, Artist Management, Tour Management, Creative Entrepreneurship, Music Publishing.

Bachelor Of Science - Bs, Animal Sciences