William Williamson Email & Phone Number

Dallas Tx

Dallas/Fort Worth Area

Managed all aspects of daily operations for up to 70 employees and management support personnel.Monitored the monthly performance of more than 50 units, assuring quality, excellent service, and cleanliness.Marketed inside and outside sales, including initiation of programs to actively increase sales.Provided inventory and quality control.Held responsibility for equipment and general maintenance, including hands on repairs.Developed a city-wide scheduling system for a mystery shopping program to reduce costs and maintain report integrity, which included hiring, training, and supervising 10 individuals every three months to secretly shop in 120 units to check for quality, cleanliness and service. Fielded all reports and sustained a seven day turnaround time for 580 reports every 28 days.Career Highlights:Raised weekly sales from $31,000 to more than $38,000 during my first year as manager, a 13% increase over the previous year.Ranked third in company for sales of a new merchandise line added in 1997.Maintained the #1 ranking in sales improvement in the Houston market.Took over a failing unit and produced an initial profit within two years.Developed new artwork for an in-house menu and created a display method adopted by the company.Developed an Inventory Control system that was then adopted by the company.

Little Rock, Arkansas Area

Houston, Texas Area