• Led instructional design and multimedia teams, creating award-winning, evidence-based courses for partners including BCEN and MDRT, ensuring alignment with educational goals and objectives.• Designed engaging, story-driven courses and custom multimedia experiences using Captivate, Articulate, and Adobe Creative Cloud, while maintaining quality assurance on all developed content.• Directed consultancy efforts, supporting SMEs and peers in user experience, eLearning software, and project management, staying abreast of new trends in learning and adult theory.

• Led K–12 content revisions in Blackboard LMS for Quality Matters recognition, contributing to all phases of learning development including content development, release, support, evaluation, and revision.• Designed custom learning experiences in Captivate, enhancing learner engagement, ADA compliance, and implementing authentic assessments and measurable grading rubrics.• Worked closely with SMEs and stakeholders to ensure the development of innovative, inclusive, and evidence-based educational content, while providing quality assurance on developed content.

• Designed and facilitated Quality Matters–recognized hybrid and online courses, maintaining student success rates above the college standard of 85%.• Developed inclusive, evidence-based educational content for e-learning, virtual, media, and other learning support materials, ensuring alignment with educational goals.• Provided quality assurance on developed content and supported SMEs and peers in user experience and eLearning software/media tools, staying current with trends in learning and adult theory.

• Transitioned student services and support programs to online formats, training faculty in QM, Blackboard, and eLearning methodologies.• Developed comprehensive online degree programs, including General Education and Nursing, ensuring effective project management, documentation, and alignment with educational objectives.• Adapted and supported faculty and peers in user experience and eLearning tools, providing quality assurance and staying updated on new trends in learning and adult education.

• Developed tailored SME content in Sakai, Moodle, Canvas, and other major LMS, following strict QA standards and best practices, ensuring alignment with specific academic and Nursing standards.• Created innovative, story-driven multimedia assets aligned with course objectives using Articulate Storyline and Adobe Creative Cloud Suite.• Collaborated with SMEs and stakeholders to support user experience and eLearning software/media tools, while staying informed on new trends in learning and adult theory.