William A. Hamlin Email & Phone Number

California, United States

Greater Denver Area

• Improve business performance through management consulting services focused on the individual, the team and the mission.
• Advise key clients relative to business objectives in the areas of maritime transportation, terminal operations and equipment management with a focus on driving innovation and process efficiency.
• Conduct thorough assessments of companies to identify operational problems and required solutions, as well as, future consumer needs to drive product innovation, service delivery and value.

Denver, Colorado, United States

Tinsley Park, IL

• Direct operations at leading provider of rail intermodal terminal, container yard and auto loading-unloading services with revenues of $400M+.
• Hold strategic responsibility for 3200 employees at 95 properties in the Americas & Mexico.
• Report to CEO with responsibility for ITSTL’s portfolio including 43 locations under In-Terminal Services, 39 locations and 240,000 twenty foot units with ConGlobal Industries (CGI), ten locations with American Auto.
• Manage CGI’s customer storage, M&R, container equipment sales/modification, refrigerated and local transportation services.
• Oversee lift on/off of containers and trailers, railcar switching, checkpoint and maintenance/repair service handling via In-Terminal Services with an average of seven million lifts annually.
• Steward overarching strategy to foster continuous service delivery across ITSTL lines of business.

• Reported to CEO with management responsibility for all vessel, marine, terminal, equipment, maintenance, inland transportation, labor for the organization.
• Managed a budget of $1B with oversight of 300 staff members.
• Partnered closely with executive team on successful sale of the business while maintaining high operational standards.
• Led service delivery, customer service & documentation.operations for Dallas support center.
• Teamed with leaders in Hawaii, Alaska and Puerto Rico supporting operating trade activities.SENIOR VICE PRESIDENT OF OPERATIONS
• Directed operations for North American ocean transportation including management of 15-20 U.S. Flag ships, labor relations, safety, security and environmental regulations.

Saint-Nazaire Area, France

• Directed corporate newbuild projects, including the Norwegian Epic, with a project scope of $1.2B and a 158,000 GRT cruise ship, one of the largest such vessel built at that time, built at the STX Cruise Europe yard in.
• Identified and implemented groundbreaking industry design and product innovations.
• Built and managed a team of 30+ personnel including corporate new build directors, managers and support staff.
• Delivered new ship builds within project timelines, budget and regulatory standards,
• Developed project management strategy and tools for financial reporting, tracking milestone achievement and providing updates to leadership.
• Facilitated administrative change orders over $50M, issue resolution and the implementation of quality control measures.

• Directed fleet operations, including Port, Hotel, Onboard Revenue/Entertainment, Purchasing & Logistics, Fleet Personnel, and New Ship Building for Bahamas and US Flag cruise ships.
• Held responsibility for $1B in ship operating costs, onboard revenue budget of $350M, shore SG&A of $30M, 16 direct reports and onboard crew totaling 14,000.
• Led build and delivery of five new ships, with constructions costs of $2B.
• Teamed with executive leadership to start-up new US flag cruise ship operations in Hawaii, inclusive of the build, refurbishment and deployment of three ships.
• Introduced first successful contract for wireless telephone technology to cruise ships.
• Implemented an onboard quality program resulting in improved guest satisfaction scores.

San Francisco Bay Area

• Joined the organization as Vice President Operations, Americas followed by a promotion to President, Americas Region, and including oversight of Eagle Marine Services as President over a five year tenure during which.
• Managed Americas Region P&L with oversight of Sales, Marketing, Marine/Equipment Operations and Inland Transportation.
• Led all port, equipment and inland transportation for Americas theater of operations ranging from Alaska to the Caribbean/Mexico and South America.
• Directed operations for four west coast US terminals in Los Angeles, Oakland, Seattle and Dutch Harbor, Alaska through Eagle Marine Services.
• Assisted on negotiations and contracts with major railroads, port authorities and transport services, including truck operations..

• Managed budget in excess of $700M with responsibility for worldwide inland transportation and equipment operations.
• Led all global container and chassis fleet, as well as, rail and truck operations.
• Reduced global costs by $70M and set industry standard for container asset utilization.
• Merged 600+ employees in two departments as VP N. America Equipment & Administration.
• Partnered with Maersk Inc. as VP Northeast Operations, to establish a joint venture company, winning a successful bid to operate a US Customs Examination station in New Jersey.

• Oversaw P&L and operations for five ports and related sales offices and agencies in Brazil.
• Opened three sales/operations offices and sourced, hired and trained staff in Saudi Arabia.
• Organized intermodal rail operation in Riyadh with Saudi Arabian Railroad.

Bachelor Of Science (B.S.), Kinesiology And Physical Education

Partnership Program, Executive Education Program