As Immediate Air Cargo's Ops & Business Dev. Manager, my duties revolve around driving logistics success. I focus on various key areas to ensure smooth operations and business growth. I oversee logistics operations, collaborating with different departments to streamline processes and ensure timely shipments. I monitor carrier and vendor performance to maintain high standards and compliance. I actively engage in business development. This includes conducting market research to identify potential opportunities and target industries. I generate and nurture leads, developing a robust sales pipeline. Crafting tailored proposals and negotiating contracts with clients and partners is also a routine part of my role. Utilizing social media platforms are essential for brand awareness, and I ensure that our presence remains active and engaging. Interacting with team members and colleagues is integral to fostering a positive work culture. I offer guidance and support to my team, enabling and motivating them to deliver their best performance. I focus on data management and CRM maintenance tracking customer interactions and keeping them engaged. Keeping the CRM updated is crucial for accurate information and seamless communication. In addition to my daily tasks, I also attend industry events and networking opportunities. Building relationships with key stakeholders and industry peers is essential for business development and staying updated on industry trends. I review progress on ongoing projects and strategize for the next steps. I ensure that all tasks are aligned with the company's goals and objectives.Overall, my daily duties as Immediate Air Cargo's Ops & Business Dev. Manager encompass overseeing logistics operations, business development, team management, social media engagement, data management, and industry networking. With a focus on innovation and customer-centricity, I drive success and growth for our full-service logistics company.