William Gibson

William Gibson Email and Phone Number

Learning and Development Professional @ Valiant Services
William Gibson's Location
Pasadena, California, United States, United States
William Gibson's Contact Details

William Gibson personal email

n/a
About William Gibson

I built courses using agile training methods before it was cool. I've mobilized rag-tag teams of hot-shot professionals to execute programs the fate of a company depends on.I am a Learning Management System cowboy. I’ve wrangled, reviewed, and bargained with dozens of LMS brands to win the RFQ-rodeo. I speak all languages used in learning technologies- vendor procurement, SAAS, database design, app development, operations management, instructional design, graphic design, video production, and anxious end-user.◉ 10+ Years developing end-to-end programs for new employee orientation, online customer product training, and company culture media◉ 10+ Years of vendor procurement, ROI pricing strategies, and RFI/RFP/RFQ development ◉ 10+ Years cross-functional project management lead in business development and expansion ◉ 15+ Years developing and facilitating leadership training courses and presentation skills workshops◉ 15+ Years of high-quality digital video production◉ 17+ Years developing corporate graphics and design for training modules, video, and web media◉ 19+ Years in the hospitality management industry with an emphasis on learning and organizational development◉ 15+ Years of producing training content for US domestic and global users, including script-writing and story-boarding

William Gibson's Current Company Details
Valiant Services

Valiant Services

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Learning and Development Professional
William Gibson Work Experience Details
  • Valiant Services
    Principal Owner
    Valiant Services Dec 2021 - Present
    Development and optimization of digital content for client websites, internal training media, and cloud applications. Development of operationalized AI, mapping requirements to innovate and streamline content creation for your procedural and training processes. Valiant Services also specializes in vendor management and the development of RFPs, RFIs, and RFQs using AI tools to automate document distribution and response collection.
  • Dine Brands Global
    Senior Instructional Designer
    Dine Brands Global Apr 2019 - Jan 2022
    Pasadena, California, Us
    The development and delivery of operating guides for front-line and management personnel, including training guides, equipment operating manuals, train-the-trainer, and scripted customer service training. -This includes designing and updating style guides containing exhaustive iconography libraries for training program development teams and e-learning. -Also produced instructional design media, videos, and presentations using Adobe Creative Suite, storyboard applications, scripts, media lists, and user assessment tools.
  • 907 Nomad Productions, Inc.
    Production And Development
    907 Nomad Productions, Inc. Feb 2012 - Aug 2019
    Responsible for full-scale production and plan delivery, including creative/strategic project planning, development, contract review, and negotiation, ensuring each project meets the client's creative goals and objectives and is executed to the highest standards. Also responsible for production crew recruitment and management, ensuring the best talent is selected, and production team is cohesive and motivated both on and off set.
  • Ca Technologies
    Sr. Education Consultant
    Ca Technologies Oct 2015 - May 2018
    San Jose, California, Us
    Senior Education Consultant developing technical courses in multiple modalities: Web Based, OnDemand, and Instructor Led to efficiently and effectively train clients on test database design applications. Using hands-on experience in automated testing software for mobile applications, I created functional test cases for training simulations using test design techniques and data validation. I built training courseware using SQL Injection, created views, stored procedures, and automated data transactions inside Oracle Database environments.
  • The Coffee Bean & Tea Leaf®
    Senior Learning And Development Manager
    The Coffee Bean & Tea Leaf® Feb 2010 - Oct 2015
    Singapore, Sg
    As the Project Team Lead on the procurement and implementation of Learning Management Systems, I streamlined courseware and reduced training labor and hard costs gaining an ROI of over $400,000 within three years of implementation. During this time, I led all LMS feasibility studies, capacity planning, and system-wide integration with an emphasis on mobile eLearning. I also designed, developed, and delivered eLearning programs, courseware, and assessments for all national and global company employees. + Training & Development - Design, Facilitation, and Evaluation+ Event Production- Project Director, Site Manager, AV & Video Expertise+ eLearning Program Development and Evaluation+ Learning Management System Project Mapping, Testing and Analysis+ Experience in LMS implementation, including unit testing, functional testing, user acceptance testing, integration testing, system testing, performance testing, exception testing, compatibility testing & security testing of client/server and web-based applications.
  • The Coffee Bean & Tea Leaf®
    Global Expansion Coordinator
    The Coffee Bean & Tea Leaf® May 2002 - Mar 2010
    Singapore, Sg
    As Global Expansion Operations and Training Lead, I led a cross-departmental team to develop and codify all standard operating procedures for new retail locations. In this role, I documented and developed cross-departmental guides and project plans leading to the successful initiation, planning, monitoring, and launch of over 200 retail locations worldwide. + S.W.O.T Specialist for pre- and post- site opening execution systems and procedures+ Process improvement for on-site execution observations and post-opening field surveys+ Develop and deliver opening guides to to support and reflect process timelines, and procedures+ Work with cross-functional departments in Leasing, Construction, and Operations to improve processes+ Lead on-site trainer for opening team skill development, process flow, and leadership training during pre- and post-opening+ Lead Instructional Designer and Technical Writer for site development manuals with ongoing process and procedure changes
  • Borders
    Assistant Manager, Expansion Coordinator
    Borders Jan 1995 - May 2000
    Ann Arbor, Mi, Us
    + FF&E Selection (Furniture, Fixtures, & Equipment)+ Selection of all Café Vendors+ Menu and Back of the House Development+ Front of the House Development /Training+ Development of Café Policies and Procedures+ Human Resources - This includes recruiting, hiring, and training of all Café staff.+ Marketing program Development+ Selection of POS System+ Financial Cost Control Procedures+ Management Support

William Gibson Skills

Leadership Training Management Recruiting Hiring Budgets Vendor Management Budgeting Inventory Management Marketing Project Planning Presentation Development Project Management Time Management

William Gibson Education Details

  • Georgia State University
    Georgia State University
    Journalism & Creative Writing
  • Phoenix Institute Of Technology
    Phoenix Institute Of Technology
    Design & Production Art

Frequently Asked Questions about William Gibson

What company does William Gibson work for?

William Gibson works for Valiant Services

What is William Gibson's role at the current company?

William Gibson's current role is Learning and Development Professional.

What is William Gibson's email address?

William Gibson's email address is wi****@****ity.com

What schools did William Gibson attend?

William Gibson attended Georgia State University, Phoenix Institute Of Technology.

What are some of William Gibson's interests?

William Gibson has interest in Children, Environment, Education, Poverty Alleviation, Science And Technology, Arts And Culture.

What skills is William Gibson known for?

William Gibson has skills like Leadership, Training, Management, Recruiting, Hiring, Budgets, Vendor Management, Budgeting, Inventory Management, Marketing, Project Planning, Presentation Development.

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