Work with the Program Manager to plan, execute, and finalize projects according to strict deadlines and within project budget. Coordinate the efforts of employees, and third-party contractors or consultants in order to provide deliverables according to plan.• Directly Supervise field personnel to include administrative support workers, technicians and professionals. • Evaluate program components and report to Program Manager.• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.• Liaise with project stakeholders when appropriate or requested by Project Manager. Estimate the resources and participants needed to achieve project goals. • Determine and assess need for additional staff and/or consultants and make the appropriate report of findings to Program Manager. Conduct recruitments if necessary during project cycle. • On- board new employees or Independent Contractors, providing project information, benefits and company policy information to each new employee or Independent Contractor.• Continually manage project expectations with team members and other stakeholders. Delegate tasks and responsibilities to appropriate personnel.• Identify and resolve issues and conflicts within the project team. Track project milestones and deliverables.• Troubleshoot problem areas if necessary. Proactively manage changes in project, identify potential crises, report to Program manager and carry out contingency plans if necessary.• Supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.• Build, develop, and grow any business relationships vital to the success of the project.• Participate in project after action reviews and a share any recommendations in order to identify successful and unsuccessful project element.• Carry out best practices and tools for project execution and management. Other duties as assigned.

Provide administrative support for aXseum Corporate Headquarters office.• Handling information requests, performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings, receiving and delivering mail, filing, organizing and formatting documents.• Manage calendar appointments, determine priority of issues, and coordinate with principals. Maintain records and filing systems.• Maintain an effective office environment to include ordering supplies, office equipment, and arranging maintenance and repair of office equipment. • Make travel arrangements as needed and assist in obtaining necessary travel visas, when applicable.

• Monitor absences, deviations from company policy, track statistics relating to project regulations and report findings to manger.• Distribute designated company information such as e-mail, memos, policy and procedures, etc.• Maintain rosters of employees. Provide support services to Mangers of projects as assigned.• Maintain professional standards of service and ensures that field functions are carried out in accordance with contract and company policy. • Communicate with field sites and answer questions of a routine nature, escalating when appropriate.• Facilitate communication between stakeholders in the project. • Assist managers in creating company documents, policy and procedures.• Facilitate all office functions to include, but not limited to, ordering supplies, monitoring phones, computer and office security, HR support, invoicing and budgets.

Provided direct assistance to 42 students on a daily basis, and indirect assistance to 625 students on an as-needed basis. Worked with a team of 12 Resident Assistants to provide excellent customer service to students, parents, University employees and external vendors.• Oversaw the day-to-day operations of the dormitory; facilitating positive relationships with students and parents to earn their trust and promote safe and positive living environment.• Implemented professional training to skillfully defuse disputes between students. • Instructed students regarding university/dormitory rules and regulations; provided assistance to students and parents with questions or problems regarding residential housing. • Provided both verbal and written direction to students to ensure compliance with University regulations. Created programs to enforce the Core Values of Delaware State University.

Served in various leadership roles managing the operations and a budget in excess of $18,000 for a large student organization.• Directed a choir comprised of greater than 100 students. Successfully organized operations and found funding for the operating budget.• Facilitated weekly rehearsals and scheduled weekly engagements for the choir. Ensured that students were transported safely to and from the campus.• Organized fund raisers, and managed the logistics of an eight day tour for the entire 75 member choir to perform in Maryland, Virginia, North Carolina, South Carolina, and Georgia. • Awarded the Delaware State University Social Organization of the Year 2011-2012.

Successfully managed a crew of 70 workers (20 per shift), overseeing the nightly operations of the restaurant. Interacted with customers on a daily basis; offering a warm greeting upon arrival, prompting for problems or issues, and providing effective solutions as necessary.• Maintained the contents of the store safe containing amounts in excess of $3,000; successfully maintained a nightly variance of 0%.• Trained employees regarding optimal customer service practices; successfully met and exceeded sales goals reaching 1st in the Region for promotions and percentage of sales increases.