Strategic Leadership: Developed and executed an IT strategy that aligns with business goals and objectives, driving digital transformation and innovation throughout the organization.Business Alignment: Collaborate closely with senior leadership and business units to understand their needs, identify opportunities for technology-driven improvements, and ensure IT initiatives are aligned with the overall business strategy.IT Transformation: Lead the transformation of the IT department from a primarily infrastructure-focused organization to a full-service IT department that provides end-to-end technology solutions and services.Proactive Management: Establish proactive IT management practices, including effective resource allocation, budget management, and performance measurement, to ensure the efficient operation of the IT function.Technology Innovation: Drive innovation by staying current with industry trends, evaluating emerging technologies, and recommending solutions that enhance operational efficiency and competitive advantage.Cybersecurity: Implement and oversee robust cybersecurity measures to protect Richelieu Foods' data, systems, and assets, ensuring compliance with industry standards and regulations.Vendor Management: Manage vendor relationships, negotiate contracts, and ensure the selection and implementation of technology solutions that meet the organization's needs.Team Development: Build, develop, and lead a high-performing IT team, fostering a culture of collaboration, innovation, and continuous improvement.

- Accountable for retail locations in Central Illinois- Directly responsible for development and continuing education of Managers & Sales Reps- Created and delivered continuing education material for regional retail leadership, new employee base, and tenured employee base.- Responsible for creating a strategic plan for the Central Illinois District as it relates to increasing market share while maintaining current customer base- Partnered with other companies, local outreach and organizations to develop local marketing strategy- Reviewed operational records and reports to project sales and determine profitability- Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Designs and executes improvements for process and procedures so that established goals are met.Provided frequent feedback to the Director of Business Development on employee and team performance.Manage the work-flow and processes associated with Client Retention Team.Proactively assists in developing and monitoring HR Service Plans which will directly impact the Human Resources effectiveness of client companies.Financial Analysis: Conducts financial analyses of client contracts and provides client with perspective on the value of services provided.Assisted in providing ongoing Salesforce Operational support and training to BDC and Field Sales and Service Teams.

Supervision of inmates and inmate activity in detention facilities.Provided care and correctional treatment of inmates.Managed inmate holding areas.Ensured inmates retention in custody.Transported and escorted inmates within secured areas according to relevant laws, policies, and procedures.Performs searches on inmates and visitors.Checks mail for contraband, such as weapons or drugs.Prepares incident reports and other government documentation.Enforces rules and regulations governing facility security, inmate conduct, and inmate accountability.Conducts accurate headcounts.Inventories inmates’ personal property and issues receipts.Break up physical confrontations and protect inmates and fellow officers from harm.Deployed and maintained chemical agents.Provides emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures.

Observe and Report SecurityDuties with Priebe included:-Training at a variety of sites with under 2 hour notice.-Flexible schedule with 7 days a week, 24/7 availability.-Training of permanent replacenent Officers before moving to the next assigned site.-Emergency response to call outs, terminations and no call no shows with no notice.Expert knowledge in:-Milestone XProtect-Jump-Intelliweb-TrackTick-Angus Anywhere-PublicData (DMV Lookup)-Microsoft Teams

My position was elimated at Sprint following Covid-19 and the TMOBILE Merger.

Duties:-Manager (Sales and Back Office)-Operations-Inventory distribution, returns, and stock-Security and Asset Protection-Store opening and closing-Coaching employees per quota and projectories-Working directly with Store, Operations and District management.Experiences:Stood in multiple times as the Store Manager for multiple weeks during management changes and emergency situations.Trained 5 full sets of new team members due to transfers, terminations or notices of resignationNamed in multiple categories as one of the top 3 reps in the South Austin Region for Q1 and Q2 of 2018Have been through 4 changes of management (Store Manager and Assistant Store ManagerHave been through 3 change of upper management (District Manager or/and area president)Expert Knowledge in:-Microsoft Suite-Microsoft Teams-Kronos Scheduling Software-Peoplesoft Schedule Wizard

Majority of time spent remotely organizing and scheduling volunteers from both local, out of state, and out of country regions. Expert Knowledge in:-Shift Board-Microsoft Teams

-80+ WPM typing average-Answered chats and multi tasked with phones and salesmen management to assure business -efficiency.-Generated sales appointments for customers to meet with salesmen-Made 200+ outbound follow-up calls to our prospects daily.-Responded to internet inquiries and sales calls with knowledge acquired by communicating with all departments from services to finance