William Mccullough Email & Phone Number

Cary, North Carolina

• Provide division-level quality leadership and guidance regarding performance of quality management systems globally, and suitability of processes to ensure compliance with customer quality expectations.
• Functional partnership with manufacturing facility Quality and Plant Managers focusing on alignment with division-level quality initiatives and strategic quality objectives.
• Responsible for executing quality related activities in support of supplier quality, new product commercialization, and transfer of manufacturing technology between facilities and global regions.
• Conduct Tier 1 quality-related readiness objectives in support of OEM automotive business and facilitate evolution of being Tier 1 ready for supply chain, technology, and global manufacturing facilities.
• Leadership of divisional Quality Forum and facilitation of best practices sharing relating to quality management across global regions.

Durham, North Carolina

• Pushed performance enhancement through development and governance of quality management system and associated quality tools.
• Headed continuous improvement activities of facility, which involved audits, 5S, Six Sigma, and process mapping.
• Partnered with site managers and manufacturing staff to attain business deliverables.
• Identified and formulated initiatives to mitigate risks.

North Charleston, SC

• Managed operating budget of ~$1.3M and cross-functional teams (QA team, chemists, and customer support/shipping) providing continuous support to site operational and quality duties.
• Paired with domestic and international manufacturing facilities, union and non-union, to secure alignment on best practices.
• Performed quality reviews for commercialization approvals confirming new product introductions complying with quality requirements.
• Interacted with all facets of manufacturing, supply chain, logistics, and customer service in rectifying customer related issues and improve performance.
• Piloted development and implementation of SAP-based Customer Complaint System.
• Created and established corrective actions, as part of cross-functional team, to yield 40% reduction in packaging complaints.

North Charleston, SC

Manager of the Quality Assurance team providing continuous support to site operational and quality activities. Served as ISO Management Representative of the Charleston Plant Quality Management System. Provided analytical support for plant trials and process troubleshooting. Managed documentation and training systems for quality assurance requirements.

North Charleston, SC

Conducted process improvement efforts, analytical method development, plant trials, and training to support plant operations. Served as liaison between design, manufacturing, and executive teams on new product introductions.

North Charleston, SC

Managed quality assurance activities, to include, in-process and final testing, supervision, training, and performance management of personnel.