William Nelson Atoundem Email and Phone Number
Senior Business Analyst with 9+ years of experience managing digital transformation projects (10+), conducting in-depth data analysis (20+ Marketing studies), and working with cross-functional stakeholders to find business solutions. Experience in successfully implementing process improvements and achieving measurable results (up to 60% improvement rate). Experienced in seeking opportunities to transform company practices into new, cost-effective solutions leading to more efficient operations.
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It And Security Business AnalystDesjardinsCanada -
It & Security Business AnalystDesjardins Aug 2024 - PresentCanadaCybersecurity program: - Responses to Threats- Security in the User Environment -
Principal Managing PartnerWat&Co Aug 2022 - Aug 2024CamerounSupervise the direction and results of missions and maintain long-term customer relationships.Also contribute through research to the development of the firm's body of knowledge and range of solutions, which allows us to constantly provide our clients with new perspectives.-Management of a multidisciplinary team of +10 people on +2 sites (Douala and Paris), ranging from junior analysts to CEO, and collaboration with Marketing, IT and Operations.-Senior Business Analyst on behalf of Alfyns Group part-time-Senior Business Analyst on behalf of WAT&CO France part-time-Senior Business Analyst on behalf of Gopher Services -
Chief Innovation And Operations OfficerWat&Co Feb 2021 - Jul 2023Cameroun• Business analysis of a production project for an industrial chocolate production plant, resulting in a 90% reduction in waste.• Define and execute product roadmap and vision for one or more products in WAT&CO’s ERP/CRM portfolio: 03 products roadmap• Business analysis of ATM management software for the Union Bank, resulting in an improvement in ATM availability of +30%.• Market study and marketing of microfinance in the city of Garoua: +24,000 prospects reached• Business analysis of the GreatPay App microfinance software, resulting in a final time saving of 56.25%. -
Professional TrainerInstitut Universitaire De La Côte Sep 2017 - Jul 2024Douala Cameroun• Supervision, Training, Coaching of more than 1000 students at BTS, License and Master Levels.• Examiner for the practical tests of the National BTS exam for +5 consecutive years since 2017. -
Business Development ManagerHsc Cameroun Sep 2021 - Aug 2022Douala• Commercial development producing a +20% increase in turnover from the 4th month.• Improvement of inefficient processes: reduction in the customer complaint rate by +18%, leading to a possible saving of 8 Million XAF in terms of monthly turnover, reduction of +50 in recovery rates. -
Co-Founder | Principal Business AnalystDigit Cameroon May 2017 - Dec 2020Douala, Cameroon• Management of a team of +19 employees made up of +02 marketing managers, +15 developers and +2 IT specialists, spread between Paris, Prague, Seattle and Douala.• 30% reduction in payroll and benefits administration costs by negotiating prices and fees, while ensuring continuity and improvement of services.• Improvement of the commercial prospecting process by +64% leading to the pre-selection of DiGIT in the list of service providers of the CIMA secretariat, barely +1 year after the creation of the company. -
Business Analyst (Consultant En Systèmes Support Opérations) | Business DeveloperGopher Services Dec 2015 - Apr 2017Cameroon• Creation of process mapping and the digitalization plan for the company and its operations.• Improve the quality management system in line with the requirements of the ISO 9001:2015 standard from 54% to 90% in one year. -
Quality System Engineer InternCometal Cameroon Jan 2015 - Jun 2015DoualaContribution to the improvement of the company's quality management system according to the requirements of the ISO 9001:2008 standard.The system's compliance with the ISO 9001:2008 standard was improved by +6.5% through the following work:-Critical and micrographic analysis of the existing quality system-Development of performance indicators using the ECOGRAI method for production monitoring-Design of a traceability system for tank production.-Selection of solutions using a multi-criteria analysis to solve the problems of the high leak rate in tank production-Application of selected solutions-Measurement of the quality management system's compliance status with the ISO 9001:2008 standard after application of the solutions. Result: an improvement of +3.5%-Last corrective actions-Implementation of an ERP and a tool to help measure customer satisfaction via Visual Basic.-Re-measurement of the status of the conformity of the quality management system to ISO 9001:2008 after application of the solutions. Result: an improvement of +3%.Total result: a final improvement of +6.5% within 06 months of work. -
Quality System Engineer InternCometal Cameroon Jul 2014 - Sep 2014Douala CamerounQuality and risk management of the project to build a metal frame for the OLAM CAMEROON plant in Bekoko.Application of AMDEC for a final rate of compliance with deadlines of 95%
William Nelson Atoundem Skills
William Nelson Atoundem Education Details
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Industrial Engineering -
The University Of DoualaComputational And Applied Mathematics
Frequently Asked Questions about William Nelson Atoundem
What company does William Nelson Atoundem work for?
William Nelson Atoundem works for Desjardins
What is William Nelson Atoundem's role at the current company?
William Nelson Atoundem's current role is IT and Security Business Analyst.
What schools did William Nelson Atoundem attend?
William Nelson Atoundem attended Ecole Nationale Supérieure Polytechnique De Yaoundé, The University Of Douala.
What are some of William Nelson Atoundem's interests?
William Nelson Atoundem has interest in Children, Economic Empowerment, Lecture, Environment, Poverty Alleviation, Science And Technology, Création D'entreprise, Disaster And Humanitarian Relief, Managment Des Risques, Gestion Des Projets.
What skills is William Nelson Atoundem known for?
William Nelson Atoundem has skills like Gestion De Projet, Microsoft Word, Powerpoint, Service Client, Recherche, Engineering, Matlab, Microsoft Powerpoint, Assurance, Risque Financier, Business Analyse, Jquery.
Who are William Nelson Atoundem's colleagues?
William Nelson Atoundem's colleagues are Bekti Wulan, Pat Dex, Ibrahim Wafy, Julie Abel, Jacques Henry, Marie-Claude Bernier, Marco De Thomasis.
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