William Baranda Email & Phone Number

Rosemont, Illinois, United States

Rosemont, Illinois, United States

- During high volume hours, checked in and out guests while adjusting charges for their rooms, fixing routing errors, answering guest service phone calls, and confirming/fixing deposits from 3rd party vendors, thus leading to great reviews regarding the hotel and its customer experience- Provided mentorship to new hires to create an effective team, while utilizing softwares such as Salesforce and LightSpeed

Chicago, Illinois, United States

- Help maintain database integrity by writing and reviewing SQL queries within Azure Databricks in order to improve traversal and usage of BI tools for team members and clients- Assist in the management and upkeep of Power BI dashboards to ensure accurate and up-to-date data visualizations for clients

Skokie, Illinois, United States

-While assisting in any concerns regarding the services, consistently upsold an average of 60+ memberships, becoming the top 3 in sales for the store and number 1 in highest level memberships sold for the month of February-During extreme weather conditions and high traffic hours, assisted customers regarding any questions and in using the XBT Kiosk in order to increase overall efficiency, yielding a record of 100 customers per hour for 2 hours straight

Chicago, Illinois, United States

- While under strict deadlines, utilized the content management system (Terminal 4) in order to edit/design different web pages for the improvement of Loyola’s website and its SEO, while communicating with different leads through Slack- Engaged in team meetings to audit and determine appropriate alterations for the layout of different webpages and their contents to satisfy the client

Chicago, Illinois, United States

-During high volume hours, checked in and out guests while adjusting charges for their rooms, fixed routing errors, answered guest service phone calls, and confirmed/fixed deposits from 3rd party vendors, thus leading to great reviews regarding the hotel and its customer experience-During understaffed situations, worked a variety of morning, night, and overnight shifts while single handedly addressing guest concerns and issues while learning a new and complex system, all while inputting the correct information for the night audit and accounting department

Greater Chicago Area

-Completed multiple clients’ needs within a day’s work with installations of trim, crown moldings, and painting-Independently carried and transported heavy furniture and materials of 20 lbs or more to various clients

Skokie, Illinois, United States

-During high traffic hours, provided excellent customer service while using the POS system in order to maximize total profits-With great attention to detail, booked events by traversing through spreadsheets and entering data over the phone and in person in order to boost sales-Being able to multitask, trained new employees on POS procedures while handling incoming parties which involved providing a swift and fun experience for parents and children-Promoted different promotions and deals at the point of sale to incoming customers to create the best benefit for the customer and increase sales for the company

Bachelor Of Business Administration - Bba, Information Systems And Analytics, & Marketing Dual Degree

Education record